Brick Specialists Rockefeller Center
The LEGO Group - Manhattan, NY

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Brick Specialists, Rockefeller Center

Company

The LEGO Group offers unique and challenging career opportunities in a global organization founded on fun, creativity and innovation. The name 'LEGO' is an abbreviation of the two Danish words "leg godt", meaning "play well". And that has been our guideline since 1932. Today, LEGO Group is the world’s largest manufacturer in construction toys and LEGO products are sold in more than 130 countries. Our head office is in Billund, Denmark, and we have subsidiaries and branches throughout the world.

LEGO is an inspiring and rewarding place to work. Our culture is characterized by an informal atmosphere, an open dialogue, and respect for each other. So if you are a dedicated professional with an imaginative mind who wants to take play seriously, we can offer you the building blocks for a great career.

Department

To inspire and develop the builders of tomorrow”
The LEGO Brand Retail Stores are designed to create an environment where creativity and imagination define the future of play. Through our interactive guest experience, which include LEGO club meetings, free monthly mini builds, birthday parties, in-store play, and Design by Me, LEGO Brand Retail strives to foster relationships with our guests that transcend generations and are as timeless as the products we sell.

As a Brick Specialist you are responsible for providing a world class guest experience. Brick Specialists will deliver the full LEGO brand experience through meaningful interaction with guests of all ages.

80% Guest Service: Ensure a world class guest experience for every guest who visits our LEGO stores by responding to their needs and exceeding their expectations.

You will be expected to:
  • Greet every guest in your location.
  • Utilize the 5 points of the sale program.
  • Perform all functions of the cash register as well as process Shop and Ship sales.
  • Achieve consistently excellent results in Mystery Shops and guest service surveys NPS.
  • Portray a professional, gracious, friendly and engaging manner at all times.
10% Visual Standards: LEGO Brand Retail maintains that one of the key elements of a world class guest experience is providing a clean, safe, and visually stimulating environment.

You will be expected to:
  • Perform daily cleaning duties as determined by the store’s management team.
  • Learn and execute LEGO Brand Retail visual standards.
  • Maintain store displays and vitrines.
  • Ensure product on the selling floor is kept to visual standard.
10% Stock Room: A key element to providing our guests with a product that inspires imagination and creativity while being fairly priced is the safe and efficient operation of our stock rooms.

You will be expected to:
  • Assist in the receiving and pricing of merchandise.
  • Maintain the stock room to LBR standards.
  • Know and abide by all safety regulations.
  • Notify store management of potential shortage situations.
“Beyond the Brick”
Being a superior Brick Specialist can lead to future opportunities within LEGO. Seasoned and high performing Brick Specialists have an opportunity to grow into new roles such as a supervisor.

Brick Specialists must have the following to succeed:
  • A very outgoing, enthusiastic personality passion for the LEGO brand.
  • At least 18 years of age and with a high school diploma.
  • A full year of retail experience is preferred.
We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

We are proud to be an AAP EEO employer M/F/V/D

The LEGO Group - 2 years ago - save job
About this company
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The LEGO Group, a privately-held firm based in Billund, Denmark. The LEGO Group is committed to the development of children's creative and...