Training & Development Specialist
F&M Trust - Chambersburg, PA

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DESCRIPTION

Meeting the financial needs of our customers by providing appropriate financial solutions is the core of our service philosophy at F&M Trust. We are a community bank offering personalized service for over 100 years. As we grow and expand into new communities, we remain focused on meeting the needs of the community, its families and its businesses.

DUTIES

Responsible for administering, organizing, and conducting bank training programs by providing creative and effective classroom instruction on a diverse range of subject matter. Schedules, conducts and facilitates blended learning programs, classes, seminars and workshops. Develops, customizes and maintains related training support materials. Serves as a liaison for the bank's On-the-Job Trainer program. Facilitates monthly Operational Conference Call. Actively participates in Quarterly Relationship Management Meetings. Performs a variety of routine daily tasks; reviews reports, prepares correspondence; participates in special department projects.

QUALIFICATIONS

REQUIRED EDUCATION:
A high school diploma/equivalent with specialized banking education and training skills or Associate's Degree is preferred. Course work/seminar attendance in conducting needs assessments and structuring training programs geared toward adult learning principles helpful.

REQUIRED EXPERIENCE:
Minimum three (3) years' experience, knowledge and training in financial institution activities, operations, terminology, sales and products and services or equivalent combination of education and experience required.

REQUIRED SKILLS:
Must possess highly developed interpersonal skills with the ability to effectively and accurately present information, answer questions and resolve issues to a diverse range of students in a clear, concise, confident and relevant manner; intermediate skills in performing needs assessment, objective setting, media use, training strategy and project management; demonstrated strong classroom management skills with intermediate experience in training, coaching and motivating others to meet job specific goals; proficient skills in instructing on systems or technical procedures with the capability of effectively trouble shooting technology issues; intermediate knowledge of related state and federal banking compliance regulations and bank policies and procedures; ability to read, analyze and interpret general business periodicals, professional journals and technical procedures; excellent organizational, time management and analytical skills with an attention to detail; proficient knowledge of human resource and labor laws and policies; strong verbal/written communication and presentation skills; and, strong math skills with high degree of accuracy. Must have a clear understanding of the bank's strategic objectives and ensure operational alignment. Must be able to juggle multiple priorities in order to meet established deadlines; deal with complex problems involving multiple facets and variables in non-standardized situations; and work with no supervision while performing duties. Must demonstrate proficiency in operating office equipment including personal computer, calculator and fax machine. Must have strong computer skills and the ability to learn new systems. Proficiency in Microsoft Word, Excel, Power Point and Publisher required. Responsible for administering, organizing, and conducting bank training programs by providing creative and effective classroom instruction on a diverse range of subject matter. Schedules, conducts and facilitates blended learning programs, classes, seminars and workshops. Develops, customizes and maintains related training support materials. Serves as a liaison for the bank's On-the-Job Trainer program. Facilitates monthly Operational Conference Call. Actively participates in Quarterly Relationship Management Meetings. Performs a variety of routine daily tasks; reviews reports, prepares correspondence; participates in special department projects.

F&M Trust - 17 months ago - save job - block
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Meeting the financial needs of our customers by providing appropriate financial solutions is the core of our service philosophy at F&M...