Senior Director Product Operations/ Optum RX....MN based (504326)
UnitedHealth Group - Golden Valley, MN

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The successful candidate for this position will lead development of the infrastructure and operating model to support deepened integration of OptumRx into the Optum and (where appropriate) UHC clinical and consumer engagement programs. Candidate will be responsible for leading design and implementation of cross-enterprise processes and business requirements, identification of efficiency and economies of scale opportunities, and an overall scalable common operating model across OptumRx, OptumHealth, and UHC. Working collaboratively with Optum and UHC personnel from Product Development, Operations, Clinical, Data Analytics/Reporting, Technology and Finance, the candidate will be able to develop and articulate strategic vision while maintaining accountability for tactical execution.

Specific responsibilities include:
End to end or major contributor accountability for overall program deliverables, including:

Operating model / design

As Is and To Be processes

Roles and Responsibilities for new operating model

Application of best practices and identification of “best in class” capabilities across the organization

Product design - features, value proposition definition of products to be launched

Value model - clinical value and financial projections for product(s) to be launched

Capabilities rationalization

Implementation planning, post-launch monitoring/enhancement of capabilities

Business case development

Identification of risks and development of risk mitigation strategies.

Streamlining opportunities for clinical campaigns across the enterprise around pharmacy

Engagement of UHC businesses as stakeholders of integration

Assist in development of solutions for the technology, tools and data to support the "Better Together" value proposition for OptumHealth and OptumRx in order to converge to a common, integrated model


BA/BS degree; MBA preferred
5+ years experience in tracking, planning and leading projects and teams, and making data-driven analytical decisions
Effective at building relationships to complete projects collaboratively
Demonstrated ability to communicate ideas clearly and concisely
Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
Intermediate level of proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint.

OptumRx is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

If you're ready to talk about groundbreaking interactions, let's talk about what happens when a firm that touches millions of lives decides to gather results from millions of prescriptions every month and analyze their impact. Let's talk about smart, motivated teams. Let's talk about more effective and affordable health care solutions. This is caring. This is great chemistry. This is the way to make a difference. We're doing all this, and more, through a greater dedication to our shared values of integrity, compassion, relationships, innovation and performance.

OptumRx is an empowering place for people with the flexibility to help create change. Innovation is part of the job description. And passion for improving the lives of our customers is a motivating factor in everything we do. In the largest and most personal sense, your impact can be greater than even you thought at OptumRx.

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

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