To protect and defend the United States against terrorist and foreign intelligence threats, to uphold and enforce the criminal laws of the United States, and to provide leadership and criminal justice services to federal, state, municipal, and international agencies and partners.
Public Service is a public trust. For the FBI, this means that the public has committed to our care the safety of our Nation and the defense of our Constitution. To sustain that trust and to meet our resulting obligations, we must adhere strictly to our core values of: Rigorous obedience to the Constitution, Respect, Compassion, Fairness, Integrity, Accountability, and Leadership.
The Complaint Processing Unit (CPU) responds to specific Equal Employment Opportunity (EEO) complaints and grievances filed by FBI employees, former employees, applicants and contract employees. The CPU is responsible for ensuring that cases are processed and, in some cases, investigated in accordance with federal regulations and guidelines. The CPU tracks complaints which are resolved via informal counseling. Complaints which are not resolved through informal counseling and/or mediation may be filed formally with our office.
The CPU is directly responsible for processing FBI EEO complaints, to include the informal resolution process (EEO counseling), Alternative Dispute Resolution program, and the formal processing of complaints of discrimination.
While the CPU is tasked with processing formal complaints CPU does not make determinations or findings, other than jurisdictional or procedural determination, with respect to EEO complaints.
Division: Director's Office
Section: Office of Equal Employment Opportunity (EEO)
Unit: Complaints Processing
Location: Washington, DC
Working Hours: 9:00 am to 5:30 pm
PLEASE READ THE ENTIRE VACANCY ANNOUNCEMENT .
U.S. Citizenship Required
Must be able to obtain a Top Secret clearance.
Must submit Proof of Bar Membership.
Must submit a Photocopy of Law School Transcripts.
Must submit a Writing Sample, not to exceed 10 pages.
Must submit a Cover Letter.
Supervise the processing of discrimination complaints and addressing issues without precedent in the agency.
Mentor, advise, and guide junior EEO specialist, professionals, managers, employees and external representatives to resolve problems.
Develop training materials and provide training for managers and supervisors concerning the implementation of FBI programs.
Provides the latest information to include review of emerging legislation, regulations, or case precedents.
Improves complaint processing accuracy, efficiency, and timeliness, to ensure effective execution of the FBI complaint processing program.
Please make sure your specialized experience/requirement(s) can be identified in your resume.
BASIC REQUIREMENT: All Applicants must possess a law degree from a law school accredited by the American Bar Association, and be an active member of the bar (any US jurisdiction). Applicants applying for the GS 14 must also have 2.5 years or more post J.D. legal experience. Applicants applying for the GS 15 must also have 4 or more years of post J.D. legal experience.
SPECIALIZED EXPERIENCE: In addition to meeting the BASIC REQUIREMENTS above, applicant must meet the specialized experience (SE) as described below;
GS 15: Applicant must have one (1) year SE equivalent to the GS 14 level.
Experience in processing or defending formal EEO Complaints, from intake to final closeout.
Experience in high-volume case processing operations.
Experience in interpreting and analyzing complete discrimination claims, including apply laws, regulations, case law, policy guidance and resolving issues of law and fact.
Applicant must possess leadership experience.
Applicants must meet the qualification requirements by the closing date of this announcement.
Applicant must possess a J.D. degree from an accredited law school (or have an LLM degree or other graduate law degree in addition to a J.D.).
Occasional travel may be required.
Applicant must provide proof of current and active Bar Association Membership (any jurisdiction).
GS-15: Selectee(s) will be required to complete a Confidential Financial Disclosure Report, OGE-450, prior to entering on duty and annually thereafter.
Positive Education Requirement: This position has a specific education requirement; all applicants must verify completion of this basic education requirement by submitting a copy of law school transcripts or a list of graduate level legal courses by the closing date of the vacancy announcement. Please see the "Required Documents" section of this announcement for additional information.
Please be advised candidates that are selected for this position, must be approved by the Department of Justice, before they can complete the FBI's background process.
HOW YOU WILL BE EVALUATED:
Your application will be evaluated and rated under FBI's Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the online assessment questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. Your application will then be placed in one of three categories: Best Qualified, Highly Qualified, or Qualified. Names of candidates in the best qualified category will be sent to the hiring official for employment consideration.
All applicants will be rated on the following Competencies:
Governance & Legal Jurisprudence
High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from best-qualified status or result in a lowered score.
Additional details on the application process can be found at the "How To Apply" section of this announcement.
To preview questions please click here .
The FBI offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; telework; life insurance; health benefits; and participation in the Federal Employees Retirement System. This link provides an overview of the benefits currently offered to Federal employees: Benefits
ADDITIONAL SELECTIONS MAY BE MADE FROM THIS ANNOUNCEMENT TO FILL POSITIONS WITHIN THE SAME DIVISION WHEN THE POSITION INCLUDES SUBSTANTIALLY THE SAME DUTIES AND RESPONSIBILITIES AND QUALIFICATIONS.
Policy has been implemented wherein support employees entering a position through a competitive OR non-competitive action may be precluded from moving to another position within the Bureau by means of reassignment or change to a lower grade for a minimum of 12 months. This policy does not apply to probationary employees. Probationary employees are generally precluded from being considered for all job opportunities until their 12-month probationary period has concluded.
Candidates are ineligible to apply if currently on a Performance Improvement Plan (PIP); or have failed a PIP and are currently awaiting the final action by your Human Resources Office.
A Performance Improvement Plan (PIP) is a 90-day written developmental plan for an employee whose performance on one or more critical elements is rated "Unacceptable".
The selectee will be required to serve a one-year probationary period for initial assignment to a supervisory position.
General Attorneys are required to serve a 2-year probationary period with the Federal Bureau of Investigation.
The probationary periods will be served concurrently.
Generally, following a COST TRANSFER you will be eligible for transfer after completing three years in the assignment. Additionally, NO COST TRANSFER require a one-year assignment commitment to be eligible for further FBI transfers.
Relocation expenses will be borne by the selectee, except FBI employees returning from Legat assignment.
Veterans' Preference: There is no formal rating system for applying veterans' preference to attorney appointments in the excepted service; however, the Department of Justice considers veterans' preference eligibility as a positive factor in attorney hiring. Applicants eligible for veterans' preference are encouraged to include that information in their cover letter or resume and attach supporting documentation (e.g., the DD 214 or other substantiating documents) to their submissions.
Probationary employees are generally precluded from being considered for other FBI job opportunities until their 12-month probationary period has concluded.
Applicants should keep their contact information updated on the USAJOBS registration page.
Applicants must be U.S. citizens and consent to a complete background investigation, urinalysis, and polygraph. You must be suitable for Federal employment; as determined by a background investigation. Only those candidates determined to be best qualified will be contacted to proceed in the selection process.
The FBI is in the Executive Branch of the federal government. It is one of the components of the Department of Justice (DOJ). The FBI is the principal investigative arm of the DOJ. All FBI positions are in the excepted service.
The FBI welcomes and encourages applications from persons with physical and mental disabilities and will reasonably accommodate the needs of those persons. If you need a reasonable accommodation for any part of the application and hiring process, please contact the person on the extension provided above. The decision on granting reasonable accommodation will be on a case-by-case basis. The FBI is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973, to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit.
The FBI is an Equal Opportunity Employer and all qualified applicants will receive consideration for this vacancy. Except where otherwise provided by law, selection will be made without regard to, and there will be no discrimination because of color, race, religion, national origin, political affiliation, marital status, parental status, physical or mental disability, genetic information, age, sex, sexual orientation, membership or nonmembership in an employee organization, or on the basis of personal favoritism, or any other non-merit factors.