The incumbent will assist Business Services Management team in all functions related to accounts receivable management and financial reporting by analyzing data and performing research related to all functions. Handles patient billing questions, complaints and inquiries with the highest degree of courtesy and professionalism.Offers alternative solutions and explains its financial impact. Communicates, reconciles, adjusts and collects receivables from the customers. Researches deferred patient inquiries and legal requests for resolution. Serves as aliaison between PACS and departmental leadership for resolution of inquiries. Communicates and keeps record of allresolved and unresolved issues with PACS leadership team.Demonstrates actions consistent with Ochsner Clinic Foundation's "Quality Principles" as duties are performed on adaily basis.
Bachelor's degree in Business Administration, Finance, Healthcare or related degree with two years of experience in revenue cycle, medical and insurance billing gained from multi-clinic, multi-hospital facility required. An Associate's degree and three years Or high school and four years of relevant experience may be substituted in lieu of education.
Working knowledge and/or proficiency in: Medical terminology utilized in medical billing including Current Procedural Terminology (CPT) and Intemational Classification of Diseases Codes (lCD-e) codes·Fiscal record keeping using an automated system and/or health care billing including Medicaid, Medicare, or other third party payers; Public and private sources of assistance and methods of qualifying for funding; Collections laws, regulations and teChniques; current office practices and procedures; Excellent typing skills. Excellent verbal and written communication skills (English, grammar, diction, and spelling). Basic math skills.Problem solver and can handle multiple tasks. Team player.
Organization - PATIENT ACCT CUSTOMER SVC COM -3150
Primary Location - NEW ORLEANS REGION-NEW ORLEANS