TNT Linux System Tech Job
Rackspace - San Antonio, TX

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Job Details

TNT Linux System Tech - 301010

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Job Title TNT Linux System Tech
Category Information Technology
Requisition # 301010
Location US-TX-San Antonio-CSTL San Antonio, TX 78218, US
Education High School
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description

Linux System Technician

The Rackspace TNT team is looking for Linux System Technicians. You will have the opportunity to grow as a customer support professional and in the technical disciplines of Linux Systems Administration. Support at Rackspace is dubbed Fanatical Support® and focuses on the customer experience rather than the quantity of issues solved.

We are seeking humble, ambitious, and team focused administrators who can work in a self-assured professional manner to satisfy the needs of customers rather than follow a scripted path. An independent environment coupled with close team interactions allows creative solutions to problems that are far from conventional. This results in some of the world’s happiest technology customers and an abundant environment for technical growth.

We need dedicated technicians who desire to become accomplished administrators who will help provide our special brand of Fanatical Support®. Racker's, what we fondly call our Rackspace employees, are empowered to independently solve customer issues with creative solutions and professionally maintain communication with customers. Without scripted interaction, Rackers must be quick-witted to aptly interact with customers to solve a wide variety of problems.

Job Requirements

Role Duties

  • Field customer phone calls while working tickets to solve customer issues
  • Work with businesses of diverse size and technical skill
  • Collaborate with fellow administrators
  • Work with a variety of technologies
Must Haves

  • Some familiarity with Red Hat and/or LAMP software
  • Excellent problem solving skills
  • Basic familiarity with the following: hardware, databases, networking, web services
  • Excellent written and verbal communication skills
Nice to Haves

  • Certificates (e.g. RHCE, RHCSA, Linux+, etc)
  • Programming experience (i.e. BASH, Python, Ruby, PHP, etc)
  • Hosting Experience
  • Baccalaureate degree in Computer Science or related field (i.e. Information Science, Engineering, etc)
  • Knowledge of other Linux distributions (i.e. Ubuntu, Suse, Gentoo, etc)
About Rackspace

Fanatical Support® has made Rackspace the world's leading specialist in the hosting and cloud computing industry. Rackpace delivers enterprise-level hosting services to businesses of all sizes and kinds around the world.

The Emerging segment of Rackspace caters to emerging businesses who don't require large scale deployments. The majority of Emerging customers utilize less than five servers and a networking device. These small scale deployments provide an excellent test of creativity by limiting resources that are available when crafting solutions.

Learn more about Rackspace at rackspace.com!

Culture

As employees of Rackspace, Rackers are not simply a number. Rackers compose an extended family. The title of Racker invokes a responsibility to embody and live the values that make Rackspace unique and special. Those values, the foundation of our culture, are outlined at rackertalent.com.

Rackspace Hosting is an Equal Opportunity Employer

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of the employee assigned to this job.
Skills
Type of Job(-US Only) 0

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Rackspace Hosting is fanatically focused on hosting services, but also has its head in the clouds. The company provides a range of Web...