Los Angeles Police Federal Credit Union (LAPFCU) has an exceptional career opportunity for a talented professional. Founded in 1936, LAPFCU has 43,000 members, $748 million in assets and has been honored four times as being among the Best Places to Work. We offer an exceptional compensation and benefits package, as well as a rewarding work environment.
Job Title: Trainer
Wage Classification: Non-Exempt
Status : Full-Time
Location: Van Nuys
16150 Sherman Way Van Nuys, CA 91406
Job Code: CB/Training
The primary purpose of this position is to assist Los Angeles Police Federal Credit Union deliver on its mission to enhance the quality of life for the Los Angeles Police Department family by serving as a trusted partner providing rewarding financial solutions through exceptional service. Responsible for ensuring that outstanding service is delivered to both internal and external members. Responsible for ensuring the delivery of our Service Promises and maintaining the credit union's Quality Service Standards in every situation.
Additionally, the Trainer shall support and serve as a resource for continuous improvement within the credit union by assessing associate training needs and developing, coordinating, planning, and implementing training activities consistent with the strategic goals and vision of the organization. Facilitates the education of new and continuing associates both technically and philosophically, maintains consistency through sharing of information, supports continuous improvement/quality service culture as a resource for supervisor/manager level technical training, and maximizes the effectiveness of the training budget. Work with project teams to implement new programs, software, and initiatives.
Demonstrates and maintains an up-to-date knowledge of and ensures on-going compliance with applicable regulatory requirements, such as BSA, OFAC, CIP, and internal policies and procedures.
Be active/supportive participant in all service training. Utilize tools as they are made available.
Education: High school diploma, GED or equivalent required. College degree or equivalent preferred.
Training & Experience: Requires minimum of three years of hands-on training experience; ability to interact with staff at all levels.
Required License and/or Documentation: California drivers license and proof of insurance coverage.
Nothing in this job advertisement restricts the right of LAPFCU to assign or reassign duties and responsibilities to this position at any time.
Please apply to:
Los Angeles Police Federal Credit Union
Human Resources Department
Job Code: CB/Trainer
16150 Sherman Way
Van Nuys, CA 91406