Appointment Type: Definition
Student- Student Employment(SE)
Working Title (if applicable):
UNM Main Campus (Abq)
Employees will conduct calling campaigns designed to provide information to prospective students, solicit feedback, build rapport, encourage enrollment and document the history of their calls. Typically, calls will take place mid October through April, 2013 between 5:00 PM - 8:00 PM, Tuesday through Thursday. Positions are in Admissions Office and located at the Student Support Services Center directly north of the Pit.
Excellent customer service skills and phone etiquette. Strong organizational skills and ability to multi-task and communicate effectively both verbally and in writing while maintaining the highest level of customer service.
For Best Consideration:
Application type required for this position:
Student Employment Application
Additional requirements for this position:
Ability to talk on phone comfortably, use computer, type. Complete online customer service training located at www.career.unm.edu/scs
Required Applicant Documents:
Optional Applicant Documents:
Special Instructions to Applicants:
Typical work schedule will be Monday through Thursday, 5:00pm to 8:00pm, calling to take place mid-January through April, 2013.
Appointment End Date
Position Class URL:
Posting Department Website:
University of New Mexico is committed to promoting and supporting the diversity of our campuses. UNM is an Affirmative Action/Equal Opportunity Employer.
Quicklink for Posting:
University of New Mexico - 18 months ago