Tele-Counselor
University of New Mexico - Albuquerque, NM

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Position Title:
Tele-Counselor

Appointment Type: Definition

Student- Student Employment(SE)

Working Title (if applicable):
Tele-Counselor

Department

Admissions Office

Salary Grade

02

Salary:
$9.00/hr

Work Location:
UNM Main Campus (Abq)

Position Summary:
Employees will conduct calling campaigns designed to provide information to prospective students, solicit feedback, build rapport, encourage enrollment and document the history of their calls. Typically, calls will take place mid October through April, 2013 between 5:00 PM - 8:00 PM, Tuesday through Thursday. Positions are in Admissions Office and located at the Student Support Services Center directly north of the Pit.

Minimum Qualifications:
Preferred Qualifications:
Excellent customer service skills and phone etiquette. Strong organizational skills and ability to multi-task and communicate effectively both verbally and in writing while maintaining the highest level of customer service.

Posting Date:
01/16/2013

For Best Consideration:
01/21/2013

Closing Date:
04/15/2013

Application type required for this position:
Student Employment Application

Additional requirements for this position:
Ability to talk on phone comfortably, use computer, type. Complete online customer service training located at www.career.unm.edu/scs

Required Applicant Documents:
Optional Applicant Documents:
Special Instructions to Applicants:
Typical work schedule will be Monday through Thursday, 5:00pm to 8:00pm, calling to take place mid-January through April, 2013.

Position Type:
Student

Appointment End Date

Posting Type:
Competitive

Position Class URL:
Posting Department Website:
http://admissions.unm.edu/

Institutional Commitment:
University of New Mexico is committed to promoting and supporting the diversity of our campuses. UNM is an Affirmative Action/Equal Opportunity Employer.

Exempt/Non-Exempt

Non-Exempt

Quicklink for Posting:
unmjobs.unm.edu/applicants/Central?quickFind=71029

University of New Mexico - 18 months ago - save job - block
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