OPERATIONS TECHNICIAN 3 - FEDERAL
CenturyLink - Herndon, VA

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CenturyLink is the third largest telecommunications company in the United States and is recognized as a leader in the network services market by technology industry analyst firms. The company is a global leader in cloud infrastructure and hosted IT solutions for enterprise customers. CenturyLink provides data, voice and managed services in local, national and select international markets through its high-quality advanced fiber-optic network and multiple data centers for businesses and consumers. CenturyLink is an S&P 500 company and is included among the Fortune 500 list of America’s largest corporations.

Savvis, is a CenturyLink company, and is a global leader in cloud infrastructure and hosted IT solutions for enterprises. Nearly 2,500 unique clients, including more than 30 of the top 100 companies in the Fortune 500, use Savvis to reduce capital expense, improve service levels and harness the latest advances in cloud computing. By outsourcing to Savvis and CenturyLink, enterprises can focus on their core business while we ensure the quality of their IT infrastructure automation.

The Operations Technician III – Federal ISP leads a highly-skilled technical team working on complex network system equipment, and installation and maintenance assignments. The Operations Tech will configure, install, test, and maintain network fiber optic equipment (OC-3 to OC-192, and Dense Wavelength Division Multiplexing (DWDM) components).

Duties and Responsibilities:
Use of software and hardware tools to identify and diagnose network status and performance in the field

Understand network test procedures, use network test equipment, and interpret test results

Document all efforts in a timely manner

Provide functional guidance, supervision, technical support, training, and quality assurance/control to technicians

Supervise and perform installations of SONET and DWDM platforms

Develop and presents OSPR to upper management

Trains Operations and Senior Operations Technicians

Perform and documents quality checks on installations

Assist in the development of program deliverables

Carry a pager for after hour call-outs (as required)

US Citizenship Required Job Requirements

Skills:
Possess proficiency in troubleshooting of SONET and DWDM platforms

Possess in-depth understanding of network testing and ability to use network test equipment and document all efforts in a timely and professional manner

Education and Experience:
Experience with wavelength division multiplexing helpful

Experience Cisco MSTP, MSSP and MSPP equipment helpful

Associate degree in Engineering, Electronics, Software, or Networks; or a related technical or vocational education or equivalent experience

Seven or more years applicable work experience

Possess experience in company and program standards for installations

Possess experience in testing of DWDM and SONET circuits

Possesses experience in turning up circuits across SONET and DWDM platforms

Possesses experience in installing and troubleshooting of DC power systems

Possesses experience in installing and troubleshooting timing systems

Some local travel required

Security Requirements:
US Citizenship required

Must meet eligibility requirements for access to classified information (applicants selected will be subject to a government security investigation)

Company Statement CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers. CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

CenturyLink - 17 months ago - save job
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CenturyLink is the third largest telecommunications company in the United States and is recognized as a leader in the network services...