Recruitment Number 212293 - $3,951 to $5,410 per month (SR-22, Step D to L) - Downtown, Oahu Employment Only with the Department of Commerce and Consumer Affairs.
A continuous recruitment may be closed at any time. The notice of the last day to file applications will be posted in our office and on the Job Opportunities Listing page of our website.
Performs and/or supervises investigations involving suspected or actual violations of civil, administrative and/or criminal laws, rules, regulations or other legal requirements within an agency's jurisdiction; determines case approach and gathers supporting evidence or information; prepares reports; and performs other related duties as assigned.
This position is located in the Compliance and Enforcement Branch, Insurance Division, Department of Commerce and Consumer Affairs, and is responsible for investigating complaints from the insurance industry and the public regarding alleged violations of the insurance laws, rules and regulations. Duties and responsibilities include reviewing agency records, applications, receipts, and correspondence; interviewing individuals involved in the transaction; analyzing and presenting analyses of problems and the facts to parties involved and clarifying the issues; interpreting laws, rules, regulations and policies pertinent to the cases; and gaining cooperation and concurrence of parties involved.
Minimum Qualification Requirements:
To qualify, you must meet all of the following requirements:
Basic Education/Experience: Bachelor's degree from an accredited four-year college or university.
Specialized Experience: Two and one-half years of progressively responsible professional investigative experience which demonstrated:
A. initiative, ingenuity, resourcefulness, and judgment required to collect, assemble, and develop facts and other pertinent data;
B. the ability to think logically and objectively, to analyze and evaluate facts, evidence and related information, and arrive at sound conclusions;
C. skill in written and oral reports and presentation of investigative findings in a clear and concise manner; and
D. tact, discretion, and capacity for obtaining the cooperation and confidence of others.
Example of qualifying Specialized Experience: Investigation of complex casualty or insurance clams which included a substantial number of cases involving suspected crimes or alleged fraud.
Example of non-qualifying Specialized Experience: Investigation of minor insurance damage claims or of the financial standing of individuals or firms for credit associations or for collection agencies.
Selective Certification Requirement (Insurance Claims Experience): In order to effectively perform the duties and responsibilities of this position, applicants must possess knowledge of the principles, practices and procedures of claims adjusting; and insurance laws; and the ability to independently analyze and evaluate insurance agency records, standards and practices; interpret insurance laws, rules and regulations; and mediate a resolution between insurer, insured, or claimant.
Therefore, applicants MUST possess one year of professional work experience in insurance claims adjusting, underwriting, sales, or other related insurance experience which provided the knowledge and abilities described above. This experience may have been gained concurrently as part of the above Specialized Experience required for the class Investigator IV, or in a separate capacity.
Supervisory Aptitude: Supervisory aptitude rather than actual supervisory experience may be accepted. This requirement will be considered to have been met when there is strong affirmative evidence of the necessary supervisory abilities and/or potential.
Substitutions Allowed: A law degree from a School of Law, accredited by a nationally recognized specialized accrediting body (or a law degree that is deemed comparable by a nationally recognized specialized accrediting body), may be substituted for two (2) years of Specialized Experience.
Note: There is no substitution allowed for the Insurance Claims Experience.
The information provided above represents a summary of the complete Minimum Qualification Requirements . To view the Requirements in their entirety, please CLICK HERE .
The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.
CLICK HERE for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Office's Levels of Review
State of Hawaii - 2 years ago