JOB TITLE: Nurse Manager
REPORTS TO: Community Wellness and Outreach (CWO) Director
CLASSIFICATION: Part-Time Regular, Exempt
BACKGROUND: The Indian Health Center of Santa Clara Valley is a 501(c)3, nonprofit, community health clinic, located in San Jose, California. We serve people from all walks of life, regardless of race, creed, color, religion, sex, sexual orientation or disability and take pride in serving our diverse patients and clients. Besides having a highly talented medical and dental department, the Indian Health Center also has an outstanding counseling department, community wellness center and WIC (Women Infants and Children) department.
POSITION SUMMARY: Under supervision of the Community Wellness and Outreach Director and through collaborative efforts with the Indian Health Center's (IHC) Medical Department and other staff, the Nurse Manager oversees CWO's health education activities, provides nursing care to high-risk patients, oversees data collection and use, and assists the CWO Director in ensuring that CWO provides high quality services.
DUTIES AND RESPONSIBILITIES:
Health Education: Oversees and coordinates CWO's health education efforts. Supervises health education services and staff which includes:
- Managing and supervising work.
- Conducting chart reviews.
- Conducting training and scheduling in-service trainings.
- Writing performance evaluations.
REQUIRED QUALIFICATIONS, KNOWLEDGE AND ABILITIES:
- Conducts both group and individual health education interventions and classes and charts when appropriate for established patients.
- Provides nursing care and education to high-risk patients; makes appropriate patient referrals to subspecialty services; coordinates patient care with other IHC departments and providers; and conducts home visits as needed.
- Provides health education to the SCFHP referrals.
- Manages CWO grants and grant reporting: Social Services Agency, Susan G. Komen, Charitable trust, IHS/Diabetes and diabetes prevention grants.
- Coordinates closely with Medical and other departments to ensure excellent care.
- Supervises health education events including American Indian Care Day and Elder's Luncheon, and diabetes refresher classes. Assists and participates in other CWO and IHC health education efforts. Attends AI/AN community events (Powwow, Gathering, Dinners) to conduct health education.
- Conducts health screenings and health assessments at the IHC or other community events.
- Develops and updates health education flow sheets and assessment tools.
- Oversees, manages and delivers health education services for American Indian/Alaska Native (AI/AN) patients. Attends mandatory webinars, conferences, etc.
- Data: Oversees and manages CWO's use of IHC's EHR, Meditracks, HealthPro and other computer programs to track, monitor, and report patient progress.
- Is a SuperUser on any programs used to report on quality measures. Is the lead for and works collaboratively with other staff on the annual diabetes audit to Indian Health Service on AI/AN diabetics, and quarterly GPRA (Government Performance and Reports Act) reports on AI/AN patients.
- Actively participates as a member of the Continuous Quality Improvement (CQI) team. Analyzes, reports, and gives recommendations on how to improve quality of care.
- General: Works collaboratively with staff to update and develop CWO programs and materials.
- Actively participates in regular management meetings, CWO staff meetings, diabetes quality improvement team meetings, and weekly multidisciplinary case management meetings.
- Maintains strict confidentiality and follows all HIPAA guidelines and requirements.
- Performs other duties as assigned.
Preference is given to qualified American Indians/Alaskan Native in accordance with the American Indian Preference Act (Title 25, U.S. Code Section 472, 473 and 473a). In other than the above, the Indian Health Center of Santa Clara Valley Inc. is an equal opportunity employer.
- Current RN licensure in the State of California in good standing, Public Health Nurse preferred.
- Bilingual a plus.
- A minimum of two years nursing and supervisory skills.
- Experience with project management, including skills in project coordination, supervision, budgeting, and reporting.
- Demonstrated ability to work with databases and oversee data collection, conduct data analysis, etc.
- Knowledge of health education/health promotion teaching strategies to implement individual and group interventions and classes for high-risk patients.
- Experience with case management of patients with chronic conditions and other associated co-morbidities.
- Experience working as part of a multidisciplinary team that includes MD, NP, PA, MA, RN, RD, CDE and other non-clinical health professionals such as social workers, community health outreach workers, and others.
- Ability to function independently as a team member within diverse environments with diverse staff and patients.
- Carries out all responsibilities in an honest, ethical and professional manner, and demonstrates good judgment.
- Strong customer service and result oriented.
- Knowledge of and ability to work with the American Indian community and other minority populations.
- Demonstrated computer literacy with databases and knowledge of Windows environment and popular software (e.g., Microsoft Office Suite, Excel, Access, Publisher, Photoshop).
- Possession of a valid California Driver License, automobile insurance, and a clean driving record.
To Apply: Please send resume, cover letter and 3 references to:
ATTN: Human Resources Indian Health Center of Santa Clara Valley 1333 Meridian Avenue, San Jose, CA 95125 Fax: (408) 448-1041
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