Eligibility Assistant
State of Montana - Kalispell, MT

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Job Listing Detail

Position Title:
Eligibility Assistant

  • Applications must be received by Midnight
on the closing date.

Listing Number: 7010-122E

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For more information contact:
State Agency:
Public Health and Human Services

Human Resources PO BOX 4210

Helena , MT
59604

Phone: (406)444-3136

Fax: (406)444-0262

TTY: (406)444-2590

E-mail: hhsea@mt.gov

  • OR -
Local Montana Job Service Workforce

ID

Number(s):
69130203, 69130210

Openings:
2

Location:
Kalispell

Job Status:
Full-Time Permanent

Shift:
Daytime

Date Posted:
2/15/2012

Closing Date:
3/1/2012

Department:
Public Health and Human Services

Division:
Human & Community Services

Bureau:
Public Assistance

Union:
MPEA

Band/Grade:
3

State Application Required:
Yes

Salary:
$22,476.00 - $23,037.00

Salary Unit:
Yearly

Additional Salary Information: Depending on qualifications and internal equity.

Special Information:
Women and minorities are encouraged to apply. There are currently two positions open. Applicants need only submit one application to be considered for both positions.

PLEASE NOTE THE FOLLOWING MATERIALS ARE REQUIRED AND MUST BE SUBMITTED ON OR BEFORE THE CLOSING DATE:

State application;

If applicable, employment preference forms;

If applicable, transcripts (accredited and recognized by US Department of Education) due at time of application or within a five-day grace of closing date; and

Supplemental questions.

Late or incomplete applications will be rejected.

Applicants must be eligible to work in the United States.

Successful applicant(s) will be subject to:
Criminal History Background Check

Duties:
This position is located in the local Office of Public Assistance. Duties include providing specialized office support, performing clerical and receptionist duties within the work unit. The person in this position is responsible for providing such support services as typing correspondence and specialized material ; maintaining records, manuals, and inventories; receiving calls; greeting clients; scheduling appointments; and performs other job-related duties as assigned including interviewing applicants for the Supplemental Nutrition Assistance Program (SNAP) and making limited eligibility determination.

Competencies:
Knowledge of basic office procedures, (i.e., general office work; telephone etiquette; meeting the public); and good work habits and ethics.

Skill in the use of personal computers and software including, word processing, spreadsheets and email functions; other office machines; and multi-tasking and prioritizing.

Ability to establish and maintain working relationships with clients, co-workers, other agencies and the public; communicate orally and in writing; apply basic mathematical computations; and communicate verbally and in writing with individuals from diverse educational, socioeconomic, and cultural backgrounds.

Education/Experience:
High school diploma (or GED) AND one to two years of professional experience in clerical, business administration, accounting, insurance, taxes, real estate, law enforcement, or human services related field. One year of vocational education is preferred.

Supplemental Questions:
Your answers to the following questions must be specific as to dates and employers. If this supplement is used as a screening tool, your answers may be rated based on months or years of experience. Reference will not be made back to your state application or resume.

Please describe your experience dealing with the public including as a receptionist or customer service representative (e.g., answering the telephone, greeting the public, explaining programs and answering questions). Your answer must be specific as to dates and employers.
Please describe your computer proficiency with Microsoft Word, Excel, Outlook and Internet skills. With each example, include employment dates and years of experience. Your answer must be specific as to dates and employers.
Please describe your professional experience with families and children from diverse racial and ethnic populations.
If applicable, please describe your level of proficiency with Spanish and/or Native American languages.

Additional Materials Required:
Transcripts

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