Bilingual Customer Service Representative
TMX Finance - Woodbridge, VA

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Job Summary:
TMX Finance

Bilingual Customer Service Representative

Earn up to $25K!

Woodbridge, Virginia

Start Making Real Money!

TMX Finance is one of the largest, fastest growing and most profitable consumer specialty finance companies in the United States. Our family of brands includes TitleMax, TitleBucks, TMX Credit, and InstaLoan. Headquartered in beautiful Savannah, Georgia, TMX Finance has over 900 stores spanning twelve states and has aggressive growth plans to double in size over the next five years. The rapid growth of the company has created a wealth of career opportunities in both our stores and at our corporate offices. If you are looking for a dynamic career with significant earning potential and tremendous advancement opportunities, you've come to the right place.

Position Summary:
The Customer Service Representative is responsible for greeting customers, assisting in the preparation of customer transactions, making daily bank deposits, maintaining customer files and collecting on past due accounts. This person should encourage store growth and increase profitability by building customer relationships, competitively appraising vehicles and maintaining company operating procedures.

TMX Finance offers a competitive benefits package, which includes:

Competitive base salary

401k with matching company contribution

Flexible Spending Account

Paid Time Off

Closed on Sundays

Company training

Accelerated career advancement

Essential Duties and Responsibilities:
Make daily bank deposits, accept customer payments, process vehicle liens and comply with all other applicable consumer and privacy laws

Ability to work store hours of operation including Saturdays


Increase store profitability through customer relationship development, community involvement and marketing

Determine loan values based off of a comprehensive vehicle appraisal

Manage customer accounts and ensure that payments are made in a timely manner

Specific knowledge, skills and abilities:
Four year high school degree or equivalent required

Customer service experience preferred

Retail, sales, or finance experience required

Proficiency in Microsoft Office Suite required

Ability to work in a high-energy team environment

Strong written and verbal communication skills

Bilingual required (English/Spanish)

Minimum Required Qualifications

Credit and criminal background check required to include MVR

Valid driver’s license and car insurance

Must be at least 19 years of age

Use of personal vehicle required

TMX Finance is an Equal Opportunity Employer.

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