CenturyLink is the third largest telecommunications company in the United States and is recognized as a leader in the network services market by technology industry analyst firms. The company is a global leader in cloud infrastructure and hosted IT solutions for enterprise customers. CenturyLink provides data, voice and managed services in local, national and select international markets through its high-quality advanced fiber-optic network and multiple data centers for businesses and consumers. CenturyLink is an S&P 500 company and is included among the Fortune 500 list of America’s largest corporations.
Savvis, is a CenturyLink company, and is a global leader in cloud infrastructure and hosted IT solutions for enterprises. Nearly 2,500 unique clients, including more than 30 of the top 100 companies in the Fortune 500, use Savvis to reduce capital expense, improve service levels and harness the latest advances in cloud computing. By outsourcing to Savvis and CenturyLink, enterprises can focus on their core business while we ensure the quality of their IT infrastructure automation.
This position will be accountable for managing ad-hoc and recurring business reporting, performing business and/or financial data analysis, and developing assigned subject matter expertise. The Lead Sales Operations Consultant will independently and collaboratively design and develop reporting and analytic solutions for support of performance management and business initiatives. The Lead Sales Operations Consultant will be responsible for the following:
Manage and prioritize requests for analysis and reporting
Prepare ad hoc analyses and reports as necessary
Design and develop analysis and reporting solutions for recurring deliverables
Identify and implement process and system improvements for data analysis and reporting
Analyze stakeholder and audience needs and define business requirements
Regularly review analysis and reporting for accuracy and relevancy
Reconcile and resolve data discrepancies leveraging root cause analysis
Interpret and explain trend and variance analysis within assigned subject matters
Author analysis, trend and performance commentary, notes, and summaries when/where appropriate
Collaborate with Sales Effectiveness, Sales Operations, Business Intelligence, Finance and IT to maximize potential of our analytics and reporting assets.
7 years of experience with one or more of the following; Business Analysis, Financial Analysis, Sales Operations, Business Intelligence, Reporting or Database development
Previous business reporting and relational database experience
A proven track record of employing processes and systems to automate reporting and analytics
Strong analytical, communications (oral and written), presentation, negotiation and conflict resolution skills
Record of forming partnerships and influencing effectively across diverse functional areas within a large organization
Ability to manage multiple priorities, delegate when necessary and meet tight deadlines
Strong understanding of statistics and business performance measurement concepts
Expert Excel (Pivot Tables, V/HLOOKUP, SUMIF, IF, 2 axis charting) and proficient PowerPoint skills
Exceptional analytical and problem solving skills
Strong organizational skills with the ability to consolidate and integrate a wide range of inputs
Proven ability to decompose high level requirements into specific detailed requirements
Experience in technology and/or telecommunications industry
Exposure to and understanding of sales organizations and sales operations
Bachelor's Degree with technical, business, or mathematical emphasis preferred
Relational database experience (SQL, Oracle, DB2) and understanding of logical data models for Data Warehouses and Data Marts Advanced SQL scripting skills
Demonstrated ability in developing complex automated reporting solutions using tools such as SQL, MS Access, SAS, IBI WebFOCUS, Crystal Reports or Excel Project management experience a plus
Sales compensation familiarity
Salesforce.com experience preferred
CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers. CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
CenturyLink - 9 months ago
CenturyLink is the third largest telecommunications company in the United States and is recognized as a leader in the network services...