Allentown - Instore Branch Manager
Woodforest National Bank - Allentown, PA

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Branch Manager

Demonstrate excellent communication skills, both written and verbal

Demonstrate excellent organizational skills with the ability to prioritize workload and multi-task in a fast pace environment while maintaining attention to detail

Develop and retain branch customer base by delivering outstanding customer service and mentoring branch employees to do the same

Demonstrate a business owner mentality with regard to meeting branch objectives

Responsible for branch performance and growth, including profit and loss management

Responsible for hiring, training and developing an effective and diverse branch team; mentoring and encouraging internal growth

Develop a sales and service team by marketing bank products and services; analyzing customer's needs and determining appropriate products and services

Act as a resource for employees by demonstrating extensive knowledge and enthusiasm about bank products and management objectives

Responsible for communicating and implementing plans; evaluating impact and progress towards sales, service and operational goals

Develop and cultivate strategic relationships with in-store business partners

Participate in community activities in order to foster and develop customer relationships

Proficient in all policies, procedures and bank regulations pertaining to branch operations

Responsible for making appropriate decisions regarding customer's accounts, assisting others to do so and being on call when away from the branch

Manage and participate in the daily operations of the branch; working opposite schedules of the Assistant Branch Manager to ensure adequate management coverage

Practice branch security procedures and protect customer and employee confidentiality and privacy

All other duties as assigned



High school diploma or equivalent

College graduate preferred


2 years management experience or 1 year management experience with Woodforest

2 years banking, retail or restaurant experience

May substitute a Bachelors degree for 1 year banking, retail or restaurant experience

Woodforest is an Equal Opportunity Male / Female / Disabled / Veteran and Affirmative Action Employer



Branch Banking

Primary Location






Work Locations


PA - Allentown WM

1091 Millcreek Road



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