Hall Manager / Head Resident (Position # 400113)
Kentucky State University - Frankfort, KY

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The Head Resident is a professional staff member responsible for the physical and developmental function of a residence hall.

The Head Resident is a professional staff member responsible for the physical and developmental function of a residence hall. Emphasis is placed on contributing to the advancement of the Office of Residence Life mission, serving as an educator, training and supervising student staff members and enforcing University policies in the residence hall. The Head Resident must be an individual that is highly motivated and enthusiastic about actively contributing to the success of KSU students.


1. Maintain a visible presence in the hall office
2. Maintain visibility, involvement, and accessibility with student staff and residents
3. Submit forms, reports, and documents of quality when requested
4. Be available for hall openings and closings and high intensity times (i.e. homecoming, major games…)
5. Complete building and room inspections as assigned
6. Communicate and follow to completion all maintenance concerns
7. Manage effective desk and office operations – cleanliness, professionalism, and organization of files
8. Chair and/or participate on departmental committees to special projects as assigned
9. Reporting relevant information and progress as requested
10. Uphold policies and procedures contained in the Office of Residence Life, KSU, and state law
11. Check and respond to email and voicemail
12. Other related duties as required.

Staff Development and Supervision
1. Supervise student staff members in the performance of their position responsibilities through regular individual contact, weekly staff meetings, and performance evaluation
2. Develop agendas, on-going training and teambuilding for staff
3. Establish self as a role model for community and staff members through supporting the overall mission, vision, and goals of the department
4. Appropriately address and work to resolve performance concerns
5. Assist in the planning and facilitating trainings for student staff and desk assistants

Programming and Student Development
1. Track and maintain assigned program budget
2. Provide direction to programming efforts of staff through individual and group meetings
3. Ensure that programming requirements are being met – program submission and evaluation

Personal and Professional Development
1. Actively seek to enhance skills in administration, interpersonal relations, group facilitation, leadership and organization, and personal success
2. Participate in all training sessions and ongoing staff development offered by the Office of Residence Life

Building Management
1. Ensure all storage areas are properly maintained and secured
2. Advocate for well kept buildings both inside and out

Community Building
1. Initiate and oversee programs, activities, and discussions that build towards a strong community
2. Observe and discuss the strengths and weaknesses of the floor and building community with staff to develop constant improvement
3. Mediate student conflicts, respond to crisis and various concerns utilizing the proper referral while upholding confidentiality at all times

Education: Bachelor’s Degree required
Experience: Two (2) years prior experience in Student Affairs or Residence Life preferred

The following are essential skills of a successful Residence Hall Director:
• Ability to represent the University on campus, and in the community
• Demonstrated friendly, open, and helpful attitude to all campus constituencies
• Ability to display a positive attitude and be flexible to change
• Strong verbal and written communication skills
• Knowledge of community living, liability issues, health and safety issues, and community concerns
• Knowledge of and ability to work with diverse individuals and groups
• High level of dependability and integrity regarding expectations and responsibilities
• Exposure to student development theories and issues
• Skills in critical thinking, consensus building, student development, teamwork, initiative, leadership, and staff development
• Work is normally performed in a typical interior/office work environment
• No or very limited physical effort required
• No or very limited exposure to physical risk
• Extensive evening and weekend hours may be required
Kentucky State University is a historically black university founded in 1886 as a small, land-grant, public, state-assisted, residential, coeducational, liberal studies-oriented University. It is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools. The University is located in Kentucky’s capital city of Frankfort (population 27,500) just 26 miles west of Lexington, 52 miles east of Louisville, and 96 miles south of Cincinnati, Ohio. The student body includes approximately 2,700 students from Kentucky and 33 other states as well as nine foreign countries. Kentucky State University is proud of its cultural, ethnic, racial and gender diversity in its faculty, staff and students. The University is committed to student-centered learning, free scholarly inquiry and academic excellence. Please consult www.kysu.edu for more information about the University.
Kentucky State University is an Equal Educational and Employment Opportunity, Affirmative Action Institution.

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