Patient Access Representative
Greets, interviews, and registers patients, arranges for admission to hospital, obtains and records pertinent identifying insurance information, assembles all admitting paperwork, provides HIPAA information to patients and collects appropriate co-pays or deposits.
High School diploma or equivalent required. A minimum of two years college education including satisfactory completion of college level Health Records coursework preferred.
A minimum of one year of healthcare experience or equivalent education in at least one of the following areas required: Admitting, Medical Records/Health Information or applicable clerical support experience. Six months customer service experience required. Previous registrar and third pary payor experience preferred. An understanding of healthplan and benefit structures preferred.
National Certification of CHAA preferred.
Ability to perform multiple tasks at the same time.
- Demonstrated ability to communicate clearly in the English language
- Ability to work efficiently with minimal supervision, exercising independent judgment within stated guidelines.
- Demonstrated effective interpersonal skills which promote cooperation and teamwork.
- Ability to withstand varying job pressures and organize/prioritize related job tasks.
Excellent public relations skills and demonstrated ability to communicate in calm, succinct, business-like manner.
Ability to deal with people in emergent and / or stressful situations.
Ability to identify alternative means of communication as needed.
Ability to adapt to change.
Net typing of 40 wpm and PC based computer skills.
Familiarity with 10 key.
Knowledge of medical terminology.
Supports and models the Legacy Preferred Employee Profile.
Legacy Health System strives to create a legacy of positive health in the Portland/Vancouver metropolitan area. A not-for-profit provider of...