Staples is always looking for great talent. We post both current and future jobs in anticipation of our hiring needs.
Please note your application will remain active for 90 days.
Position Summary: Primarily responsible for providing customer service, consistent with our Easy Sales and Service standards. Responsible for role modeling and coaching selling behaviors.
General Purpose: Customer Service, Sales
- Exhibit Easy Sales and Service behaviors in all interactions and communications with customers, associates and management
- Demonstrate the ability to effectively lead train and peer coach
- Able to work a flexible schedule
Essential Skills and Experience:
- Deliver Easy Sales and Service
- Provide peer coaching and training on selling skills and new technologies.
- Ensure an inviting environment for the customers by maintaining a neat and clean department
- Ensure profitable sales and achievement of goals
- Adhere to all company policies procedures and safety standards
- Perform other related duties as assigned
- Planning: aligns own work plan with core plans and processes of the department
- Managing Execution: acts resourcefully to ensure that work is completed within specified time and quality parameters
- Focus on Service: accurately identifies customer’s requirements
- Engage and Inspire: projects a positive image and serves as a role model for others
- Building Relationships: relates to people in an open, friendly and accepting manner
- Leveraging Diversity: works cooperatively with people who have different backgrounds, knowledge, styles, talents, perspectives, values and beliefs
- Results Orientation: put in sustained effort to accomplish desired results
- Adaptability: remains calm and reasonable amidst tense or stressful situations
- Sales and customer service experience in a retail environment
- Strong interpersonal and communication skills
- Ability to sell and make appropriate product recommendations to customers
- Experience in coaching a team
Staples is a world-class retail, online and delivery capabilities leader. In fact, we're one of the world’s top five online retailers...