Quality Assurance Clerk--1st Shift Burlington
Chamberlin Edmonds - South Burlington, VT

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Title: QUALITY ASSURANCE CLERK

Headquartered in Nashville, TN, Emdeon is a leading provider of intelligent revenue cycle management solutions that accelerate and simplify the payment cycle for healthcare providers, payers, and patients. Emdeon empowers healthcare providers through innovative revenue cycle management solutions by tapping the most complete network of payers, partners, and resources in the healthcare industry. Our uniquely efficient services simplify the business of healthcare to save our clients time and money so they can focus on their core competencies.

Emdeon employs approximately 3,200 employees across all geographical segments. Emdeon is the clear leader in outbound document fulfillment for healthcare companies. With our broad range of clients, Emdeon is continually raising industry standards for this process. Our facility in St. Louis, Missouri, is a state-of-the-art operation and encompasses high-volume printing and mailing of provider checks, EOBs, letter correspondence, bills, and reports. Other services that Emdeon provides surrounding this process are: including full web access and control through the Client Access System, unparalleled postage savings through the Healthpayers USA postage program, imaging services for all client documents and electronic delivery of information and payment through our ePayment solution and other web presentment functionality.

GENERAL DESCRIPTION
The Quality Assurance Clerk will be responsible for double-checking the integrity of all the mail pieces manually processed in Payment Services production (i.e. diverts, mail jobs stuffed by hand, specialty mails). The Qualitly Assurance Clerk is expected to ensure current processes and procedures are accurate and meet objectives. He/she will gather information, troubleshoot issues and prepare reports regarding Payment Services production quality. He/she will make recommendations to management when necessary.

KNOWLEDGE AND SKILLS
• Experience working in the printing/insertion industry required
• Ability to follow strict quality control procedures
• Detail oriented
• Team player
• Self-motivated
• Ability to walk between 2-4 miles per day in an 8 hour shift.
• Proficient in Microsoft Word and Microsoft Excel
• Ability to lift 30-40 lbs
• Ability to learn and understand technical aspects of the machine
• Ability to read and comprehend small print
• Adherence to security policies and procedures
• Carry out responsibilities with highly ethical behavior
REQUIREMENTS
• Emdeon employees must have a minimum of 12 months experience in his/her current position.
• Applicants cannot be on a Performance Improvement Plan or written warning within the last 12 months.
• Applicants cannot have any HIPAA violations within the last 12 months.
• Applicants must be meeting or exceeding expectations in his/her current position.
WORKING RELATIONSHIPS
Work with a team member on a daily basis and have contact with other production personnel.
COMPENSATION:
Hourly, non-exempt position
HOURS:
1st Shift 8:00 a.m. to 4:30 p.m., M – F
KNOWLEDGE AND SKILLS
• Experience working in the printing/insertion industry required
• Ability to follow strict quality control procedures
• Detail oriented
• Team player
• Self-motivated
• Ability to walk between 2-4 miles per day in an 8 hour shift.
• Proficient in Microsoft Word and Microsoft Excel
• Ability to lift 30-40 lbs
• Ability to learn and understand technical aspects of the machine
• Ability to read and comprehend small print
• Adherence to security policies and procedures
• Carry out responsibilities with highly ethical behavior
REQUIREMENTS
• Emdeon employees must have a minimum of 12 months experience in his/her current position.
• Applicants cannot be on a Performance Improvement Plan or written warning within the last 12 months.
• Applicants cannot have any HIPAA violations within the last 12 months.
• Applicants must be meeting or exceeding expectations in his/her current position.

About this company
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Chamberlin Edmonds, an Emdeon company, is a leading provider of comprehensive eligibility and enrollment services with over 26 years of...