Courtesy Clerk
New Leaf Community Markets - Capitola, CA

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Purpose: To assist cashiers in providing prompt, friendly, helpful customer service by bagging groceries and preventing back-up at registers.

Status: Reports to Assistant Store/Front End Manager

Works closely with Head Cashier on shift

Pay Level I


A. Bag customer purchases efficiently and carefully so that no product is damaged.

B. Ask if customer need a bag.

C. Be available to assist customers with carrying purchases to car, giving priority to customers with children and seniors.

D. Keep front end and exit area free of congestion. Return carts and baskets to designated areas.

E. Clean up spills and take out trash promptly as needed.

F. Check on missing or inaccurate prices for cashiers.


A. When check out lines are not busy, take initiative to stock and clean, returning quickly to register when paged.

B. Restock perishables and returned items/”gobacks”.

C. Sweep hourly.

D. Face shelves as directed.

E. Stock areas as directed by Manager on Duty and Head Cashier as needed.

F. Alert Manager on Duty or Head Cashier to potential shoplifters, disorderly customers or other emergencies.

III. Perform other tasks assigned by Manager.

Become familiar with products and locations of items in store in order to assist customers with questions.


  • Ability to project friendly, outgoing personality.
  • Ability to work as positive team member.
  • Interest in serving the public.
  • Demonstrated ability to handle multiple demands.
  • Able to stand for long periods of time.
  • Ability to lift 50 lbs.

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