MTI Distributing, Inc., a subsidiary of The Toro Company, is the exclusive distributor for Toro commercial and irrigation equipment in Minnesota, North Dakota, Northern South Dakota, Western Wisconsin, Iowa, Western Illinois and Eastern Missouri. As professionals in turf equipment it is our goal to partner with our customers to provide solutions to their equipment needs and to help them to improve their results. We are committed to a standard of performance that sets us apart from our competitors and delivers the best value to our partners.
MTI has an opportunity for a professional, talented and motivated Seasonal Parts Representative in our Brooklyn Center, MN location.
MTI offers a competitive salary; based upon the qualifications of the selected candidate.
Provide excellent customer service through helpful, customer focused interactions. These opportunities will be presented on the phone and face-to-face
Assist customers at parts will-call counter
Manage inbound orders to ensure customer satisfaction.
Provide marketing/product awareness messages to customers.
Manage over-the-counter cash sales and credit card transactions.
Assist with product returns, following proper procedures to ensure internal and external customer satisfaction.
Maintain a clean and presentable workspace to demonstrate a professional image to the customer.
Quickly develop a working knowledge of turf equipment and irrigation products.
Communicate effectively with warehouse personnel to ensure timely
will-call order fulfillment.
Assist warehouse personnel with picking parts to ensure timely will-call order fulfillment.
Perform other support duties as necessary and requested to successfully complete job.
Must have good credit standing. Credit check will be run prior to hire.
High school diploma/GED plus 1-2 years of customer service experience
Computer proficiency and possess computer application aptitude
Must possess strong communication skills
Self-motivated, customer focused individual
Ability to follow through and manage multiple tasks
Knowledge of turf equipment and irrigation a plus
Ability to perform all warehouse parts picking functions
The qualified candidate will be subjected to pre employment background check, credit check, physical, and drug screen.