Solutions Consultant
Memento - Burlington, MA

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Brief Description

Are you both confident in front of clients and technically savvy? Do you enjoy being a pivotal member of a client-facing team? Do you love search engine technology, data management, and scripting? Does the thrill of using these technologies to catch the bad guys appeal to you? Then bring your multi-faceted skill set to our award-winning team with an innovative enterprise product that stops fraud.

Description

Are you both confident in front of clients and technically savvy? Do you enjoy being a pivotal member of a client-facing team? Do you love search engine technology, data management, and scripting? Does the thrill of using these technologies to catch the bad guys appeal to you? Then bring your multi-faceted skill set to our award-winning team with an innovative enterprise product that stops fraud.

The Memento team at FIS is a fast-paced, dynamic group developing cutting-edge, search engine based software technology that combats fraud and manages fraud investigations in the financial services arena. Our client base is growing quickly, and as a result, our team is growing too. We are looking to add a Solution Consultant to our Client Services team. This essential role provides both consultative and some technical pre-sales engineering support, post-sales software implementation and ongoing managed services to maximize our customer's value.

What does a Solution Consultant do? Solution Consultants work directly with clients, occasionally on site, throughout the implementation lifecycle and beyond, to define and implement business requirements. Solution Consultants are hands-on with importing data into the Memento system, configuring fraud analytics and working directly with business users to ensure their success.

Essential Functions:
Consult with clients daily, occasionally on site, to understand business requirements in order to implement Memento's search engine-based technology.

Use technical skills to ingest and orchestrate data with Memento's search engine technology.

Apply mathematical, statistical and analytical expertise to develop business logic.

Configure the user interface to enable the client to efficiently use our products.

Work with clients both pre- and post-sales to help them understand how to use our technologies, bridging the gap between business users and technology.

Clearly communicate client needs to Memento's software development experts to customize solutions.

Help define product scope, objectives, requirements, data models, and documents them accordingly.

Requirements:
At least 3-5 years of client-facing experience in technical sales, information technology, consulting or engineering. Experience performing pre-sales proof of concept engagements and implementing production enterprise software solutions.

Experience with Windows IT infrastructure, such as task orchestration, networking or performance monitoring.

Experience working with search engine technology, ETL, data warehousing, or business intelligence.

Data management experience - ability to parse large quantities of transactional data.

Strong scripting and object-oriented coding skills: C#, Bash, Batch (or similar) XML required.

Experience with Microsoft SQL Server.

Experience in the Retail Banking or other financial services environment is a plus.

Knowledge of core banking systems, such as FiServ, Fidelity Information Systems, Metavante is a major plus.

Knowledge of Microsoft Sharepoint / WSS and .Net is a plus.

Knowledge of anti-fraud systems and fraud scenarios is a plus.

BS degree or higher in Computer Science, Engineering, or Math.

Note: Candidates must be willing to travel 10-25% of their time to client sites to ensure success. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.EEO/AA Employer

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