Springfield (Lejune) - Instore Assistant Branch Manager
Woodforest National Bank - Springfield, IL

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Springfield (Lejune) - Instore Assistant Branch Manager - 011996

      Assistant Branch Manager (Instore)
      Demonstrate excellent communication skills, both written and verbal

      Demonstrate outstanding customer service making appropriate decisions within specified guidelines

      Develop and cultivate professional relationships with employees, customers and instore partners

      Participate in the management of daily operations; working opposite schedules of other managers to ensure adequate coverage

      Participate in the direction and delegation of operational and sales responsibilities for branch employees

      Supervise teller transactions for the purpose of determining risk; recommend course of action

      Responsible for marketing bank products and services

      Act as a resource for employees by demonstrating extensive knowledge about bank products, services and sales

      Demonstrate proficiency with regard to policies, procedures and bank regulations pertaining to branch operations

      Develop an understanding of branch performance, branch reports and budget information

      Develop a business owner approach; assist employees in overcoming obstacles in order to reach branch goals

      Responsible for maintaining a professional work environment

      Apply strong problem solving skills to resolve complex customer and employee issues

      Practice branch security procedures and protect customer and employee confidentiality and privacy

      Availability; work retail hours, including weekends, evenings and holidays

      All other duties as assigned

      Education and Experience
      High school diploma or equivalent

      2 or more years combined banking and /or supervisory experience in a customer service environment

      May substitute a Bachelor’s degree for 1 year of experience

      Woodforest is an Equal Opportunity Male / Female / Disabled / Veteran and Affirmative Action Employer

      Job : Branch Banking
      Primary Location : Illinois-Springfield

      Schedule : Full-time
      Work Locations : IL - Springfield WM Lejune
      100 Lejune Dr
      Springfield 62703

      Unposting Date : Ongoing

      Woodforest National Bank - 22 months ago - save job - copy to clipboard
      About this company
      298 reviews
      Chartered in Houston in 1980, Woodforest National Bank is owned by Woodforest Financial Group, Inc., headquartered in The Woodlands, TX....