Iowa State University - Ames, IA

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The Division of Student Affairs at Iowa State University is seeking applicants for Enrollment Services Adviser I. Working within federal, state, and institutional policies and regulations; an adviser provides financial aid information and counseling services to students and families. This position advises on financial aid eligibility, application procedures, aid programs, aid eligibility, packaging policies, costs, billing process, indebtedness, money management, and financial planning. The Enrollment Services Adviser also makes presentations to both on and off-campus groups regarding the financial aid application process, specific information on types of financial aid available, college costs, money management, and financial literacy.

The successful candidate will possess experience providing exemplary customer service in a fast-paced, deadline-driven environment with a primary focus on communication and counseling skills, problem-solving abilities, and attention to detail.

Required Qualifications

Bachelor's degree and related experience.

Preferred Qualifications

Experience in admissions, financial aid, or student affairs related areas and/or background in financial counseling.

Experience that demonstrates knowledge and understanding of federal and state rules and regulations related to financial aid administration.

Experience that demonstrates a basic understanding of budgeting, financial concepts, loans, and interest.

Ability to speak/write in Spanish.


Minimum $30,622; commensurate with qualifications

Special Conditions

All offers of employment, oral and written, are contingent upon the university's verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check.

Application Instructions

To apply for this position, please click on "Apply for this Vacancy" and complete the Employment Application. Please be prepared to enter or attach the following:

1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter
3) Contact information for three references

If you have questions regarding this vacancy, please email Roberta Johnson at rljohns@iastate.edu or call 515-294-0109.

If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.

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