Senior Assistant Sales Manager
Charming Charlie - Huntington Beach, CA

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SUMMARY : The Senior Assistant Store Manager is responsible for assisting the store manager on all operational duties and providing superior customer support for quality service, customer satisfaction and driving profitability.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Leads recruiting efforts for all available charmer positions with responsibility for the interview process. Makes final decision on all charmer hires
  • Is a leader in customer service and satisfaction
  • Will take an active role in training and development of employees
  • Establishes effective communication with Associates to ensure they are appropriately informed of all Charming Charlie business initiatives and policies
  • Takes proactive role in establishing and carrying out all company policies including shrinkage control disciplines and programs
  • Assists in distributing work assignments to Associates and ensures store maintenance, safety, cleaning and appearance is up to company standards at all times
  • Successfully address customer complaints and resolves problems
  • Manages the CC Social Program with responsibility for meeting and exceeding revenue and profitability targets set for the Social Program
  • Assists in store promotions and visual merchandising
QUALIFICATIONS

  • Minimum 2 years managerial experience in a high volume/high unit, multi-million dollar fashion retail environment is required, r elocatibility is preferred
  • Personality and attitude that represent and consistently demonstrate the Charming CHARLIE 3 E’s: Energy, Enthusiasm, and Empathy
  • Create and maintain an environment where Associates enjoy coming to work every day and customers love to shop
  • Considerable knowledge of retail systems, HR practices and retail operations
  • Effective oral and written communication skills
  • Excellent organization and reasoning skills
  • Acute attention to detail – with a strong ability to prioritize and execute tasks
  • Keen ability to thrive in a fast-paced, multi-tasking environment
  • Multi- lingual is beneficial, must be a US citizen
EDUCATION

  • College degree preferred; High School diploma required

Charming Charlie - 23 months ago - save job - block
About this company
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COMPANY It’s time for a FABULOUS career! charming charlie, the award-winning fashion accessories retailer, is the one-of-a-kind...