Home Loan Center - Sr. Manager
Flagstar Bank - Providence, RI

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Company Overview

Flagstar Bank, headquartered in Troy, Michigan, is a full-service bank with 111 branches in communities across Michigan. Chartered in 1987 as a federal savings bank, today Flagstar has assets of $14.0 billion. We are the largest banking company headquartered in Michigan, the ninth largest mortgage originator in the country, and one of the nation's top 15 largest savings banks. We offer a wide range of products and services for individuals and businesses — all delivered with award-winning service. From consumer loans and credit cards, to treasury management and specialty lending, we bring the full resources of a commercial bank to our customers.

We like to pride ourselves on being a different employer as well. You'll find a dynamic work environment where employees of all levels interact with one another, exchange ideas, and grow personally and professionally. People power our business.

Respond to all customer inquiries in a professional and timely manner.

Analyze customers financial status, credit and property to determine available mortgage products.

Obtain required information deemed necessary to complete the loan process: Originating, locking and closing home loan transactions.

Develop new business through a variety of means including, personal and professional referrals, telemarketing, direct mail prospects and other sources that derive from special marketing campaigns.

Establish a referral base to generate business.

Observe developing trends in the industry and remain knowledgeable of changing guidelines, regulations and business practices.

Attend scheduled meetings, training sessions and courses.

Additional responsibilities as assigned by management.

Accountable for financial performance, customer satisfaction, and ensures the branch adheres to policies, objectives, and practices of the company

Drive team to achieve sales, loan production and revenue goals.

Excellent interpersonal skills along with strong verbal and written communication skills.

Manage sales activities that include responding and contacting existing customers with the objective of managing the following functional areas: quality of loans, compliance, loan production, retention, profitability, controlling expenses and interacting with the management team.

Hire, train and motivate staff.

Minimum Qualifications:
3 - 5 Years loan origination experience

Previous experience managing a loan origination branch or team helpful.

Proven track record in mortgage sales.

High school diploma or GED.

Knowledge of various products and underwriting guidelines.

Familiar with mortgage lending concepts, practices, and procedures.

Exceptional customer service and sales skills.

Excellent verbal and written communication skills.

Demonstrates poise, tact and professionalism.

Strong organizational skills with attention to detail.

Ability to work under minimal supervision.

Competently utilize computer programs such as: mortgage origination software, customer database management, MS Word, MS Excel

Ability to work flexible and varying work schedules.

Flagstar Bank offers the following:
Federally chartered savings bank

Lending in all 50 states

No state licensing requirements

Conforming, FHA/VA, 203k, renovation and jumbo

Excellent compensation package

Industry-leading technology and origination platform

Retail Bank footprint, Michigan (offering bank referral opportunity)

Up to 70% commissions

Customer database management/marketing platform

Paperless workflow (origination to funding)

Centralized processing team (handles all processing aspects)
Selected as HomePath lender by Fannie Mae

Flagstar Bank is an Equal Opportunity Employer

Required Skills

Required Experience

About this company
167 reviews
Flagstar Bancorp is the holding company for Flagstar Bank, which operates about 115 branches (including some in retail stores) in...