External Job Description
Job Responsibilities: To call on and identify customers who can direct title business by building relationships that lead to title orders and provide truly remarkable service in the Denver area. Support all team members to ensure all processes are performed at identified performance levels. Be responsive to all customer inquiries in a professional and proactive manner. Accurately take instruction and ownership of issues and problems arising from vendors, Real Estate brokers, escrow, lenders and support team members. Coordinating the delivery of products such as property profiles, farms, labels, preliminary title reports and documents. Guide, coach, train and role model company values while instructing team members on job related tasks. Prioritize daily, weekly and monthly projects according to the needs of the internal and external customers. Analyzing all sales costs on a quarterly basis. Track business and meet monthly sales goals established by executive team leader. Complete all closed house incomplete title orders on a monthly basis. Knowledge and expertise of reports generated through the I-Closings system. Follow up on all open and closed title orders. Develop marketing strategies. Explain profiles and prelims. Maintain customer accounts.
Excellent interpersonal communication skills (both written and verbal). Understanding of basic computer programs. The ability to track business and meet monthly sales goals established by executive team leader. The ability to anticipate and solve problems. Must possess a strong desire to meet/exceed goals. Must have high level of organization and strong attention to detail. Must have ability to consistently meet deadlines, demonstrate strong follow through, and to follow departmental procedures. Ability to effectively present information one-on-one and in group settings to customers, clients, and other employees of the organization. High School Diploma or Equivalent. Basic understanding of title insurance industry and a minimum of 2 years outside title sales experience required. A book of business required.
EEO Employer M/F/V/H
Title Resource Group, LLC, a subsidiary of Realogy Corporation, will make employment decisions without regard to race, color, religion, national origin, citizenship, age, sex, gender, sexual orientation, sexual preference, veteran status, marital status, disability, or any other characteristic protected under applicable laws and regulations.
Amount of Travel
Work At Home
Realogy - 19 months ago
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