Department of Veterans Affairs - Wilmington, DE

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Vacancy ID: 602571

To fulfill President Lincoln's promise - "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to veterans?


For more information on the Department of Veterans Affairs, go to .


U.S. citizenship

Background/suitability investigation

NOTE: This is a part-time position (16 hours/week). Benefits and time-off accrual will also be prorated and based on your part-time work schedule.

This part-time position serves as a Food Service Worker and works in the Service and Production areas of Nutrition and Food Services at the VA Medical Center in Wilmington, Delaware and performs tasks with several steps or a sequence of tasks that require attention to work operations including food handling, preparation, storage, and delivery. Major duties and responsibilities include but are not limited to: follows oral directions, standardized recipes, and guidelines to brew tea, prepare salads/desserts, assemble sandwiches, and/or other tasks; handles assorted foods, washing, storing, and rotating stock; follows the menu and established guidelines, correctly assembles meals and nourishments; transports and delivers all meals and nourishments to patient care areas, and retrieves soiled trays and service ware; maintains food temperatures during food services; labels, dates, and stores food; breaks down assigned workstation after food service; uses equipment and utensils required in quantity food service; maintains an uncluttered, clean, and sanitary work area; handles trays/dishes from patients on isolation precautions for infectious diseases; washes pots/pans and performs heavy duty cleaning tasks; transports trash from work area; follows acceptable personal hygiene practices as instructed and promotes the proper hygiene/appearance required; promotes a safe work environment; and performs other duties as assigned.

Work Schedule: Part-time, Day Shift and Rotating Weekends.


For this position, the job element method is used to match what you (the applicant) can do against what the work calls for. Your knowledge, skills and abilities will be compared to the knowledge, skills and abilities (called job elements) needed for success. Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position which must be supported by detailed descriptions of your experience on your resume.

Those applicants who appear to meet the screen out element are considered for further rating; those who do not are rated ineligible and are eliminated from consideration. The potential eligibles are then rated against the remainder of the questions.

You will be rated on the following Job Elements as part of the assessment questionnaire for this position:

Ability to perform the work of a Food Service Worker without more than normal supervision (Screen-Out Element).

Technical practices: Ability to perform food service and handling techniques.

Dexterity and safety: Knowledge and experience applying food and other safety precautions.

Ability to interpret and follow written and oral instructions, guidelines, and specifications.

Work practices: Ability to work under established working conditions.

Skill in using and maintaining food service related tools and equipment.

Physical Effort and Work Conditions: Subject to standing and moving about on tile floors for most of the tour. Frequently stoops, reaches, lifts, or carries food and kitchen equipment. Han dexterity is necessary in the utilization of machines used to prepare food. May need to lift up to 40 pounds unassisted or more with assistance. Is responsible for following defined safety rules to avoid hazards associated with the operation and cleaning of steam and electrical equipment used in Nutrition and Food Services. Must use proper procedures in lifting and moving heavy objects to avoid bruises, strains, and other injuries. Must be alert to avoid falls on wet floors, burns and scalds from hot foods and equipment, cuts from knives and other equipment and injury from improper use of chemicals. Must have ability to work rapidly, yet efficiently to meet meal schedules and time frames. Works in areas subject to change in temperatures when required to enter refrigerators or freezer and loud noises when in production or ware washing area. Is required to wear protective clothing provided when entering freezer, safety belts when lifting, slip proof shoes. Must be neat and clean at all times and follow standard set for proper uniform compliance. May be exposed to contagious diseases while in patient care units.

Additional information on the qualification requirements is outlined in the OPM Job Qualification System for Trades and Labor Occupations which is available for your review on OPM's web site at

IN DESCRIBING YOUR KNOWLEDGE, SKILLS AND ABILITIES, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS. If your resume does not support your questionnaire answers, we will not allow credit for your responses.

Veteran's Preference :
When applying for Federal jobs, eligible veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.). Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability.

Veterans with service-connected disability of less than 10%, non service-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed " SF15, "Application for 10-Point Veteran Preference ," (go to ) and required documentation with your application materials. For more information on Veterans' Preference, please visit .

Applicants will be ranked based on three quality groups, as follows:

Best Qualified - applicants possessing knowledge, skills and abilities that substantially exceed the minimum qualifications of the position and who are highly proficient in all requirements of the job and can perform effectively in the position;

Well Qualified - applicants possessing knowledge, skills and abilities that exceed the minimum qualification of the position and who are proficient in most of the requirements of the job;

Qualified - applicants possessing knowledge, skills and abilities that meet the minimum qualifications of the position.

After the vacancy announcement closes, reviewed applications are evaluated against the questionnaire responses and placed in the appropriate quality group. Qualified veterans will be afforded preference by being placed at the top of the appropriate quality group. Qualifying veterans with a service-connected disability of 10% or more will be placed at the top of the best-qualified group. The best-qualified group is the first to be referred to the hiring facility for further consideration and possible interview. The remaining groups may be referred based on the number of applicants available.

VA offers a comprehensive benefits package. This link provides an overview of the benefits currently offered: .

The Federal Government has special appointing authorities for persons with qualifying disabilities (go to ). For additional information on these, and other special appointing authorities, refer to this checklist or contact the hiring Human Resources Management Service at 1601 Kirkwood Highway
Wilmington, DE 19805

VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

Department of Veterans Affairs - 2 years ago - save job - block
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The United States Department of Veterans Affairs (VA) is a government-run military veteran benefit system with Cabinet-level status. It is...