Part Time Temporary Receptionist
EBSCO Publishing - Ipswich, MA

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The Receptionist greets all visitors and handles all incoming phone calls into the main switchboard. This position is a part-time, temporary position.

Primary Responsibilities:
Cheerfully answers incoming telephone calls, determines purpose of call, and forwards calls to appropriate personnel or department

Greets visitors with a friendly greeting and smile

Retrieves messages from voice mail and fax machine and forwards to appropriate personnel

Provides job applications to interviewees

Provides timely administrative support to HR including but not limited to:

Updates EpiCenter

Creates new hire labels

Assembles new hire guides

Supply orders

Records no thank you letters in PeopleClick

Assigns recruiter to referrals

Distributes vehicle parking stickers

Assists HR with employee services (discount, local attraction tickets)

Replaces lost or damaged security cards

Distributes service awards

Other duties as assigned

Skills

Requirements:
High school diploma or equivalent

Microsoft Requirements:
Excel: > 1 year required

Outlook: > 1 year required

SharePoint: > 1 year required

Word: >1 year required

Preferred Qualifications:
Friendly, helpful and calm disposition

Ability to multi-task and prioritize incoming calls vs. visitors

Excellent verbal and written communication skills

Excellent phone etiquette

History of exceptional attendance and punctuality

Flexible schedule - receptionist covers reception vacation and sick calls

Positive attitude & team player

About EBSCO Publishing: What We Offer

EBSCO Publishing is a leading provider of research databases for public libraries, colleges, universities, schools, hospitals, medical institutions, corporations and government institutions worldwide. The EBSCO Publishing Campus is located in Ipswich, Massachusetts along the banks of the Ipswich River. We are just minutes from the MBTA train stop and we provide 75% commuter rail reimbursement. EBSCO Publishing offers a competitive employee benefits package including Blue Cross Blue Shield health insurance, dental insurance, vision, short and long term disability, life insurance, and a retirement savings & profit sharing plan. Considered one of the top places to work in Massachusetts, EBSCO Publishing also offers a subsidized cafeteria, free coffee, an on-site fitness center with classes, and tuition reimbursement.

About the Human Resources Department

When you join EBSCO Publishing as a Receptionist, you will contribute your skills to the Human Resources Department in Ipswich, MA. This department is responsible for personnel aspects including job recruitment, hiring, performance management, compensation, organization development, safety, benefits, and training. Other professionals working in the Human Resources Department include recruiters, human resource managers, employee relations coordinators, technical recruiters, administrative assistants and more.

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