Remedy Developer
RadioShack - Norfolk, VA

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RadioShack is currently searching for a Remedy Developer to join their Corporate Headquarters in Fort Worth, TX. RadioShack is a leading national retailer of innovative mobile technology products and services, as well as products related to personal and home technology and power supply needs. POSITION RESPONSIBILITIES: Responsible for performing Software Development & Application Administration using Remedy ARS Sustaining support for applications implemented in the Remedy ARS environment Participate as a team member to ensure successful on time delivery of assigned projects in a production environment Troubleshoot and resolve problems in a timely manner
JOB REQUIREMENTS: Bachelor's degree in computer science, engineering, or mathematics or equivalent combination of education and experience ITSM, SRM 1+ years of Remedy administration and development experience with ARS 7.x, ITSM 7.x, SRM and Atrium CMDB Experience with BMC Remedy's Action Request System (ARS) 7.X Experience installing, configuring, developing and customizing BMC Remedy IT Service Management (ITSM) 7.X Applications (Help Desk, Change Management, Asset Management, Atrium CMDB) Experience configuring BMC/Remedy products and full product life-cycle to include development, integration, testing and documentation Experience with custom Remedy workflow, forms, reports and filters design and development to meet specified requirements Ability to work effectively in a highly integrated Remedy environment Ability to perform/facilitate requirements and design sessions Ability to create system requirements and design documents BMC AR System 7.x Administering I, II, III (desired) BMC AR System 7.x Performance Tuning & Troubleshooting (desired) BMC Service Request Management 7.6: Administering and Configuring (desired) Remedy ARS tools, Web services, Unix, Oracle, Crystal Reports, Java, SQL design concepts Excellent problem solving, documentation and communication skills ABOUT RadioShack The ShackR offers consumers a targeted assortment of wireless phones and other electronic products and services from leading national brands, exclusive private brands and major wireless carriers, all within a comfortable and convenient shopping environment. RadioShack employs approximately 33,000 people globally, including a team of friendly and helpful sales experts who are recognized for delivering the best customer service in the wireless industry. RadioShack's retail network includes company-operated stores in the United States and Mexico, dealer outlets worldwide, and wireless phone centers in the United States. In addition, RadioShack offers an incredible work environment; highly qualified employees and competitive compensation are only part of what makes working for RadioShack so desirable. We also have some great benefits available for eligible non-temporary full and part-time team members.We are an equal opportunity employer dedicated to diversity in the workplace.

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DO IT TOGETHER As the neighborhood technology resource, RadioShack enables consumers to find the products they need to connect and power...