Digital Marketplace Moderator (#1249227)
Kelly Services 3,851 reviews - Cupertino, CA

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Job Description:
Work with the best in the industry...
Founded by William R. Kelly in 1946, Kelly Services has
provided workforce solutions to customers in a variety
of industries throughout its history. Kelly’s range of
workforce solutions and geographic coverage has grown
steadily over the years to match the needs of our
customers. Kelly’s traditional expertise began with
office services, call center, light industrial, and
electronic assembly staffing. Today, Kelly also offers a
comprehensive array of outsourcing and consulting
services for its customers, including recruitment, human
resource management, vendor management, and outplacement
services on a global basis.
Kelly has evolved from a United States-focused company
concentrating primarily on traditional office services
into a global workforce solutions leader with a breadth
of specialty businesses. Kelly assigns professional and
technical employees in the fields of finance and
accounting, education, engineering, information
technology, law, science, and healthcare. Kelly is the
world’s largest scientific staffing provider and it
ranks among the leaders in IT, engineering, and
financial staffing.
Kelly Services is now hiring for a Digital Marketplace
Moderator in Cupertino, CA! As a Digital Marketplace

Moderator, you will be responsible for:
  • Reviewing and addressing customer feedback regarding
inappropriate comments, reviews, and content on all
digital marketplaces (Applications, Movies, etc.)
  • Proactively monitoring the digital marketplace for
inappropriate comments, reviews and content
  • Analyzing and resolving customer claims regarding
faulty content (songs, video, etc.)
  • Researching and addressing claims from customers
regarding potential review and ratings manipulation
  • Providing initial review of Avatars prior to uploading
  • Participating and/or leading projects with internal
teams to test new and/or enhance current support tools
  • Providing feedback to management to improve tools,
policies and procedures

  • Excellent communication skills
  • Resourcefulness and ingenuity in solving problems
  • Attention to detail
  • Ability to work with minimal supervision while
managing a variety of responsibilities
  • Languages: Fluent in Chinese and/or Japanese strongly

  • Bachelors degree strongly preferred
Job Code : BHJOB3479_385701

About this company
3,851 reviews
Kelly founded the temporary staffing industry in 1946, and has maintained a leadership position through the years based on a valuable...