We have two openings for Technical Support:
Contract - 90 days
Location: Germany (passport required)
Active Secret Clearance Required
Security+ or Network + Certifications Required
Pay Rate - Open
Installation, maintenance, and troubleshooting support to existing workstations/laptops, printers, and peripheral and IT related pieces of equipment to include CD/DVD ROM reader /writers, controllers, antennas, Ethernet cards, hubs, modems, media converters, monitors, keyboards, print servers, plotters, scanners, wedges, wireless bridges, RF network controllers, RF access points, RF handheld units, RF vehicle-mounted units, digital cameras, and LCD Boards. IT Support required includes on-site support for problem reporting and resolution for end users and the overall computing environment. All work and trouble requests shall be identified via the Trouble Ticket Tracking System. Communication via written trouble ticket or work order for repairs, installations, troubleshooting, and for ensuring response time based on priorities.