If you have the ability to build strong relationships
with customers while driving sales and are driven to
help customers with the products and services that will
meet their needs while contributing to a positive, fun,
creative environment, apply now to join the Archiver’s
team as a Customer Service Associate!
We're looking for people who easily welcome and connect
with customers, are confident sellers, enthusiastic,
positive, and approachable.
The Customer Service Associates at Archiver’s play one
of the most important roles at the company, as they are
the first point of contact with our customers on the
sales floor and in the full service photo Memory Lab.
Associates provide exceptional Memory Lab service to our
customers as they help customers preserve, print, and
share photos, documents, and video. In addition, the
Associate sells products and workshops, teaches classes
and provides inspiration and product suggestion ideas to
our customers to help them create something memorable.
- Provide outstanding customer service while maximizing
printing and uploading photos from a variety of formats
- Provide Memory Lab services including scanning,
format and photo scanners and photo printing services
- Ability to learn, operate, and maintain the large
duties and perform daily cleaning and maintenance
- Demonstrate new products and techniques to customers
- ;Prepare for classes and special events
- Teach classes, workshops and lead Scrapmania event
- Operate POS system, complete store opening or closing
merchandise is professionally presented
- Merchandise – assist with plan-o-grams and ensure
Qualified candidates must have strong communication
skills, excellent presentation skills, be comfortable
talking in front of and leading a class, and a strong
creative background in photography, scrapbooking, card
making and/or paper crafting. Previous retail sales or
customer service experience in a fast-paced environment
preferred. Experience with social media, mobile devices,
scanning and printing photo a plus. Associates must be
available to work retail hours, which include a variety
of shifts, including weekends.