File Room Coordinator
W.J. Bradley Mortgage Capital, LLC - Sandy, UT

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W.J. Bradley is seeking a File Room Coordinator who will be responsible for managing all aspects of the all active loan files in the file room, received conditions, locating file and delivering to individuals as requested, accurate filing of physical files. Duties will include:
  • Monitors File Room/ECOA Queue and completes requests within service standard
  • Monitors File Room shared email box and responds within service standard
  • Locate requested files and deliver to requestor within service standard
  • Complete bi-hourly file pick up within Operations and file each file alphabetically in the appropriate cabinet/drawer in the file room within a reasonable amount of time
  • Perform File Room task in Tigris
  • Upon receipt of conditions, locate appropriate file and file bi-hourly in applicable underwriter’s condition drawer
  • Scan physical file and upload into Tigris Case Auth Docs on all withdrawn and declined files
  • Deactivate withdrawn loans from Tigris, prepare withdrawn letter on all withdrawn files; scan and upload into Tigris Case Auth Docs and mail to borrower(s)
  • Monitors and responds to group email account for the Doc Control team within 2 business hours
  • Communicate with loan production team regarding issues with withdrawal requests via email, phone and loan log
  • Correct Flood Certification ordered by closing and funding by working closely with outside vendor website
  • Note Tigris loan log whenever a conversation takes place with the branch or Operations personnel
  • Assist with bi-weekly inactive file cleanout from active file bins to confirm active underwrites and to reorganize active drawers as needed
  • Assist with file cleanout of new submission drawer on an as needed basis

W.J. Bradley Mortgage Capital, LLC - 22 months ago - save job
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