Seasonal Employee - Blockbuster
Blockbuster - Woodbridge, VA

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The seasonal employee (Customer Service Rep.) will proactively interacts with customers and brings a strong sales focus to their role. CSRs are excellent communicators that enjoy talking with customers about a wide range of Blockbuster products. CSRs also take pride in maintaining store operations, ensuring a positive store experience for other employees and customers.

Job Duties and Responsibilities:
  • Create a positive store atmosphere by smiling, greeting, and providing a pleasant, friendly experience. Maintain personal appearance per dress code.
  • Proactively engages customers in sales conversations about products that Blockbuster offers both in and out of store. Builds customer relationships.
  • Resolves customers’ issues and demonstrates empathy for customers’ situations when needed.
  • Processes transactions quickly and without errors while utilizing the computerized point of sale system to complete both credit and cash transactions and maintains member accounts.
  • Ensures store appearance is in compliance with ongoing marketing programs, product is displayed timely and appropriately, and the store is clean and maintained per company standards.
  • Follows all policies as it relates to member data, Loss Prevention procedures, and cash handling.
  • Performs other duties as assigned.
Skills - Experience and Requirements:
  • High School Diploma or equivalent (or near completion)
  • Prior retail sales/customer service experience
  • Great customer service and sales skills
  • Knowledge of movies and games, enjoy technology
  • Flexibility to work shifts as needed including weekends and holidays
  • Good written and verbal communication skills
  • Ability to perform all job duties and to lift up to 35 pounds from floor to waist
  • 1 year prior retail sales/customer service experience

Blockbuster - 20 months ago - save job - block
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