Risk Manager
The Ohio State University - Columbus, OH

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Already boasting one of the nation’s most diverse student, faculty and staff populations, The Ohio State University’s international aura extends beyond the state of Ohio. From study abroad programs for students, faculty research conducted abroad or staff traveling for university business, OSU’s reach is truly global. Therefore, Ohio State, one of the nation’s leading public universities, is seeking a highly skilled and versatile International Risk Manager for the Office of Risk Management and Insurance within the Office of Business & Finance.

The International Risk Manager coordinates all policies, procedures and activities associated with the safety and welfare of students, faculty and staff traveling abroad for study or university business as well as the safeguarding of institutional interests abroad. This includes, but is not limited to, providing emergency response services in the case of a health or safety emergency abroad.

While the administrative and operational functions of the university’s international activities remain with the units that sponsor faculty, staff and student travel, the International Risk Manager identifies and promotes best practices and provides guidance on matters dealing with the health, safety and security of the university’s interests abroad.

In collaboration with key stakeholders such as the Offices of Business & Finance, Public Safety, Student Life, Academic Affairs, and International Affairs, the International Risk Manager architects the development, management, promotion and oversight of a comprehensive travel abroad preparedness strategy in the following areas:

1.Policy development, review and implementation

2.Proactive assessment of risks associated with travel to particular geographic regions

3.Safety, security and well-being program audits

4.First response and crisis management

5.Training and outreach

6.Coordinating internal communications and shared resources and services

7.National and international representation on behalf of the University in the areas of health, safety and security

8. Vendor management

Ultimately, the International Risk Manager serves as the university’s lead resource, providing overarching support and oversight for the university’s international travel and risk programs.

The Organization

This position will reside in the Office of Risk Management and Insurance and reports to the Director of University Risk Management & Insurance. Additionally, the position will have a dotted line to the Director of Study Abroad at the Office of International Affairs. The International Risk Manager can expect to have relationships with a number of stakeholders throughout campus, including serving as an active participant on the university’s Study Abroad Health & Safety committee. The position will also serve as the foremost resource regarding matters related to the safety, security and the well-being of Ohio State students, faculty and staff who are engaged in university travel to international locations.

Performance Objectives

Specifically, the International Risk Manager will be responsible for:

1.Evaluating the international travel safety and security policies and practices of the university and making recommendations for improvement while facilitating expert working groups regarding policy development

2.Managing the university’s policies and associated rules and protocols for student, faculty and staff international travel

3.Serving as a first responder to relevant crises abroad

4.Developing and managing the university’s travel registry including coordinating responses to communications and establishing effective backup systems to respond to international emergencies

5.Proactively monitoring and assessing changing safety and security conditions around the world while remaining current on regional and country-specific concerns that may significantly impact sponsored operations abroad

6.Preparing actionable health, safety and security alerts, briefings and updates to various university constituents in coordination with the Wilce Student Health Center, Wexner Medical Center, Student Life, Business & Finance, Public Safety, International Affairs and Communications

7.Developing emergency protocols for various types of emergencies in coordination with the Office of International Affairs, Student Life, Business & Finance and Public Safety

8.Developing and implementing pre-departure travel abroad orientation sessions and materials geared for specific audiences including faculty, staff and students

9.Serving as the university’s primary liaison to key education abroad program providers, faith-based organizations, NGOs, corporations and government agencies in the areas of safety and security of university faculty, staff and students abroad

- Substantial and progressively responsible experience in at least two of the following areas: Project management; Global safety, security management, & risk analytics; Crisis management; and Emergency preparedness

- Track record of sound judgment and decision-making abilities as reflected in the ability to remain calm in crisis situations; handle matters confidentially; and exercise discretion with sensitive topics.

- Thorough research and analytical skills as reflected in the ability to elicit pertinent quantitative and qualitative data from various sources, identifying key factors, trends and issues of concern.

- Experience working with diverse populations.
- Ability to communicate clearly, effectively and persuasively both verbally and in writing to diverse audiences, including exceptional public speaking and presentation skills.

- Experience developing training materials and programs.

- Ability to establish effective collaborations and partnerships between stakeholders with competing interests.

- Demonstrated leadership and organizational ability to balance conflicting interests; prioritize assignments; and coordinate multiple projects and people simultaneously.

- Ability to analyze and summarize possible implication and make recommendations for action.

- Proficiency with various information technology tools including data management, web content management and spreadsheets.

- Ability to identify, assess, and mitigate risk across various cultures within a complex organization.

Desired Qualifications
Extensive experience working in complex organizations or higher education institutions and general knowledge of FERPA , civil rights laws, HIPAA , sponsored research, basic travel insurance coverage provisions, and export control regulations.

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Keeping an eye on Buckeye Staters' education is The Ohio State University (OSU). The school has an enrollment of about 64,000 students...