Obtains demographics, insurance information and signatures from patients; receives authorization form and obtains authorizations; places ID bracelets on patients’ wrists; collects payments and discharges patients.
Equivalent to graduation from high school and one (1) year of experience in admissions in a hospital or medical office setting.
Knowledge, Skills, Abilities, and Physical Requirements:
Office theories and principles; medical terminology; insurance carriers and reimbursement schedules; basic math; medical and insurance terminology; department and hospital safety practices and procedures; patient rights; infection control policies and practices; handling, storage, use and disposal of hazardous materials; department and hospital emergency response policies and procedures; age specific patient care practices.
Performing basic mathematical computations; using computers and related software applications; using standard office equipment such as phones, copiers and facsimiles; typing and ten key; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; communicating with a wide variety of people from diverse socio-economic and ethnic backgrounds under stressful conditions; effective, efficient and safe use of equipment.
Physical Requirements and Working Conditions:
Mobility to work in a typical office setting and use standard office equipment; stamina to remain seated for long periods of time; vision to read printed materials and a VDT screen; hearing and speech to communicate in person and over the telephone. Strength and agility to exert up to 10 pounds of force occasionally and/or an eligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification.