Operations Business Analyst - Pro Services
Home Depot - Atlanta, GA

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POSITION PURPOSE

Identify, distinguish and analyze multiple components of a problem and then make conclusions using high-level quantitative skills to help drive projects and bring value to the Home Depot through store operations. Participate in driving operations processes for specific areas of responsibilities and complete project tasks as assigned by managers.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

  • Use strategic thinking to see the big picture, determine the problem and understand fundamental parts of the problem

  • Prepare and deliver insights and recommendations based on analyses.

  • Review sales/financial analyses (what sold/did not sell; determine which categories have potential to move upward; cost/benefit analysis; data process modeling/analysis of problems, regression analysis).

  • Identify trends in consumer lifestyle and technology; conduct customer focus groups and analyze/synthesize findings. Scan business/industry trends; scan competitive landscape; analyze consumer data

  • Interpret data based on specific knowledge of statistics and procedures used. Provide data to all Directors to support decision making. Provide input on forecast based on knowledge of product and technology.

  • Provide input on strategy based on knowledge of industry and technology trends. Provide customers with specialized information from a variety of resources. Facilitate workout problem-solving sessions with multiple groups of people.

  • Synthesize findings and derive conclusions from analyses and make oral/written recommendations to upper management. Execute tasks related to core operations projects and/or process improvements. Execute day to day processes related to their areas of responsibility. Communicate issues and roadblocks related to their areas of responsibility.

    NATURE AND SCOPE

  • Typically reports to Operations Process Manager or Business Manager

  • No direct responsibility for supervising others.

    ENVIRONMENTAL JOB REQUIREMENTS

    ESSENTIAL SKILLS

    MINIMUM QUALIFICATIONS

    EDUCATION REQUIRED

    The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

    YEARS OF RELEVANT WORK EXPERIENCE
    3

    CERTIFICATES/LICENSES

    PHYSICAL JOB REQUIREMENTS

    Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

    ADDITIONAL QUALIFICATIONS

    PREFERRED QUALIFICATIONS

  • Bachelor's Degree is preferred.
  • 1 year of experience business, retail, and/or consulting is preferred.

    KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES

  • Leverages Partnerships
  • Teamwork Adaptability
  • Problem Solving
  • Strong quantitative skills such as statistics and data analysis
  • Self Development

  • Home Depot - 20 months ago - save job - block
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    The Home Depot is the global leader in home improvement and fourth largest retailer in the world. Providing superior customer service and...