Part-Time Teller-Texarkana
Bank of the Ozarks - Texarkana, TX

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Job Purpose and Scope:
To attract new customers, to serve existing customers both in person and by telephone; to provide the kind of service which would make people want to do business with Bank of the Ozarks.

Essential Job Functions:
Arrive at work promptly as scheduled, following written security procedures.

Provide assistance to customers in lobby, drive-through, and over the telephone, and online adhering to bank policy.

Accurate utilization of the teller system and computer system.

Daily reconciliation of teller cash drawer, with high level of accuracy.

Sell bank products and services.

Complete Mortgage Loan, Trust, First Data and IPI referrals.

Preparation of Cashier’s Checks and Traveler’s Checks and daily reconciliation of such items.

Regular use of fax, copier, check protector, and currency counter.

Daily balancing of ATM

Work closely with support personnel in researching customer requests.

Adhere to written bank policies and procedures as directed.

Maintain good punctuality and attendance to work.

Marginal Duties:
Order supplies

Process loose coin through automatic coin machine

Strap and bundle currency to be sold to the Federal Reserve Bank

Knowledge, Skills & Abilities:
Excellent computer skills

Good math skills

Ability to use a 10-key calculator

Ability to work without close supervision

Ability to provide excellent customer service

Excellent communication skills

Work well under pressure and with deadlines

Ability to adapt well to change and adjust appropriately

Responds promptly to customer needs

Maintains confidentiality

Demonstrate accuracy, thoroughness, and attention to detail

Knowledge of bank policies and procedures

Exhibit sound and accurate judgment

Manage competing demands

Object to approach or method to best fit the situation

Observes safety and security procedures

Equipment Used in Job Performance/Working Environment:
Computer

10-Key Calculator

Photocopy Machine

Facsimile Machine

Coin sorter/wrapper

Currency counter

Check Protector

Automatic Teller Machine

2 wheel-4 wheel dolly

Telephone

Major Job Demands (Physical/Mental):
Lifting/carrying bags of coin weighing up to 50 pounds.

Knowing and following bank policies and procedures.

Decision Making

Problem Solving

Exceeding the expected level of customer service

Adapting to customer requests and demands and responding professionally to even the most disgruntled customer.

Position Requirements

Basic Qualifications:
Minimum six (6) months cash handling experience

Minimum six (6) months customer service experience

10-Key knowledge

High school diploma or equivalent

Bank of the Ozarks - 22 months ago - save job
About this company
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Bank of the Ozarks, Inc. is a bank holding company. The Company wholly owns a state chartered subsidiary bank, Bank of the Ozarks (the...