Office Support Specialist I
State of Wyoming - Cheyenne, WY

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GENERAL DESCRIPTION OF WORK: The Field Services Division of the Department of Corrections conducts pre-sentence investigations and supervision of adult probationers and parolees in a community setting. WDOC is currently seeking a candidate for a part-time 30 hours a week position, that would be responsible for performing a variety of routine and detailed clerical and administrative functions to further the overall office operations of the Cheyenne Probation & Parole Office. This position also necessitates consistent, professional interaction with staff, offenders, victims, the public, the judicial system, law enforcement, local organizations, and public/private service providers.

Responds to and appropriately directs a high volume of walk-ins; phone traffic and incoming/outgoing mail
Performs specialized tasks and coordinates general office functions such as budget, legal work, administrative, property management, travel arrangements, procurement, personnel, information systems or fiscal duties
Provides customer service to customers, clients, and staff and acts as a resource and explains rules and procedures to co-workers, customers and/or clients
Applies knowledge of programmatic and administrative requirements
Performs, leads, or supervises a wide variety of moderate to complex program and operational support duties
Assists with the office work flow management process and responds verbally and/or in writing to requests for information
Collaborates with criminal justice entities to obtain necessary information and materials pertinent to investigation and/or offender supervision efforts and coordinates and/or acts as a liaison between agency or work unit and other agencies
Acts as a specialist in assigned program area, performing the most complex technical duties, which may also include legal secretary responsibilities
Inputs data in a computer based offender management system
Appropriately assigns work to office staff in a timely manner
Collaborates with office staff to create, edit, revise and finalize a variety of legal documents for accuracy and appropriate dispersion within the criminal justice system
Accurately maintains agency files and records; inputs data into databases
Prepares reports; verifies computer systems, databases and coded data for accuracy
Assists office staff with creating new files and preparing closed files to be archived
Performs various supervision functions of offenders as needed, with the scheduling of appointments, alcohol/drug testing and DNA sample collection & maintaining chain of custody of all samples and refers customers/clients to appropriate supportive service agencies
Monitors and maintains office equipment and supply inventory on an ongoing basis

Knowledge of human behavior, criminal justice system, circuit and district court systems, basic legal concepts and terminology
Knowledge of applicable federal, state and local laws, codes, regulations and policies, technical processes and procedures related to the department
Knowledge of fiscal procedures and record keeping
Skill in oral and written communications, maintaining self control and effective decision making within rapidly changing, high stress setting with frequent interruptions
Skill in use of office equipment, including PC and office software programs, scanner, copier, fax, digital camera, transcription
Skill in comprehending technical legal documents, records management and tracking agency and state requirements

Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.
Travel within the District is required depending on the needs of the District offices

Preference will be given to those with at least two years of progressive work experience in business.
Prior criminal justice exposure a plus.

  • Please view the Class Specifications (Class Code BAAS05) and the State required Minimum Qualifications for this vacancy at:
If applicable, Official College Transcripts will be required upon interview or before official offer of position

The Wyoming Department of Corrections is a Drug Free Workplace. Per WDOC policy, all staff are subject to drug testing while employed by WDOC. Successful applicants for employment must pass a background/reference check and urinalysis drug test prior to appointment.

The Wyoming Department of Corrections is a Tobacco-Free Workplace and prohibits the taking, carrying, possessing or introducing of smoking materials, smokeless tobacco, or tobacco substitutes on or into WDOC facilities and grounds.

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