Employee Relations Analyst
Maricopa County, AZ - Phoenix, AZ

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The purpose of this position is to advise and consult with County management on employee relation issues so that departments can make proper employee relations decisions that ensure compliance with Federal and State law, as well as Maricopa County policies, procedures, and practices.

Position Qualifications:

Minimum education and/or experience:
Bachelor's degree in Human Resources, Public Administration, Social or Behavioral Sciences, or a related field and three (3) years of professional human resources experience. An equivalent combination of education and professional level job related experience may be substituted on a year for year basis.

Preferred education and/or experience:
Master’s degree in Human Resources Management or related field is preferred. Mediation skills desired.

Knowledge, Skills, and Abilities :
Must have knowledge of conducting employee relations investigations and writing investigation reports. Must possess knowledge of the consulting process as applied to Human Resources disciplines. Must have knowledge of contemporary human resources principles, practices and processes, ideally within the public sector. Must have knowledge of pertinent Federal and State laws. Must have the ability to acquire and maintain knowledge of Merit System Rules (Judicial, Law Enforcement and Employee Merit System Rules), Human Resources policies, procedures, programs, and plans. Must have the ability to present ideas clearly, accurately, logically and persuasively, both orally and in writing. Must possess strong analytical skills. Must have effective teamwork and interpersonal skills. Must have proficient computer skills (prefer Word, Excel, PowerPoint and ADP). Must have diagnostic, problem solving, and change management skills. Must have the ability to positively influence human resource decision makers. Must have the ability to establish and maintain effective working relationships with employees at all levels of the organization. Must have the ability to prioritize, organize, plan, and manage multiple assignments efficiently and effectively. Must demonstrate professional behavior and ethical standards of conduct.

Specialized training, certifications, or other special requirements:
A valid Arizona driver’s license is required upon hire.

Preferred special requirements:
Certified Professional Human Resources (PHR) or Senior Professional Human Resources (SPHR) preferred.

NOTE: Degrees/credits must be from an academically accredited college or university as recognized by the U.S. Department of Education (USDE) or the Council for Higher Education (CHEA).

Essential Job Tasks:

This position responds to employee and manager issues, conducts investigations and prepares reports, advises County staff on policies/procedures and conducts training on workplace professionalism and progressive discipline. This position provides workplace conflict resolution for County departments and employees so that they can maintain a professional and productive workplace. During an approved Reduction in Force (RIF), this position works with employees and management to ensure rules are applied consistently up to and including transition through assignment to County Workforce Centers. Serves as primary point of contact for assigned departments and/or elected offices in handling a broad range of employee relations issues. Advises and consults with clients regarding requested specialized services, including confidential investigations. Meets with Appointing Authorities to determine the scope of problems, conduct investigations, write reports, transcribe taped interviews and provide recommendations. Provides disciplinary consultations and policy interpretations to management and employees as requested. Advises and consults with management of client departments and/or elected officials on employee relations issues, routine staffing issues, Employee Merit System Rules, and HR policies, procedures, programs and plans. Assesses training needs for departments and provide training in the area of employee relations, including but not limited to workplace professionalism and progressive discipline. Assesses new training programs and make recommendations for implementation. Conducts training classes through the course catalog and on an as-needed basis on Workforce Professionalism and Progressive Discipline. Provides departments with re-organization or reduction in force analyses. Coordinates assistance for employees pursuing alternate employment during a RIF. Reviews and formalizes plans for approval by the Human Resources Director and County Administrative Officer. Process EEO requests. Prepares statistics for EEO-4 reporting to Washington, D.C. Conduct research on various employee related issues. Assists the Merit Commission Coordinator when needed.

Selection Procedure:

The Maricopa County Human Resources Department reserves the right to admit to the exam process only those candidates considered to be the most highly qualified. Those selected will be scored based on evaluation of listed education and experience. The hiring authority will interview and select the successful candidate from a pool provided by Human Resources.