IT Service Management Summer Intern Program
Ferguson Enterprises, Inc. - Newport News, VA

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The Information Technology Summer Internship Program is a strategic program that enables participants to combine their coursework experience with the skills and real world experience needed to broaden their knowledge across the IT spectrum.
We are seeking a highly motivated and creative individual to join our Service Management team located in Newport News, Virginia. We currently have an opening in support of delivery against our Service Management Program to meet the needs of our business. Candidates who have challenged themselves and have demonstrated success in the classroom are encouraged to apply. Bring us your enthusiasm and academic knowledge along with a demonstrated ability to learn about our business and about our critical information needs and we will provide a top-notch environment to make you successful. The intern program is designed for students seeking a career within the development field.

The intern will work with various IT departments to execute defined procedures for various aspects of Incident, Problem, Knowledge, Change, Release and Configuration Management processes. Perform tasks associated with process improvement programs as defined by various service improvement initiatives.

Qualifications

Candidates who are from Hampton Roads or will be living in Hampton Roads for the summer of 2013
Candidate must be enrolled in a Bachelors Degree program with a STEM major and have a history of academic success.
Candidate should be a Sophomore or a Junior
Self-motivated and results oriented
Able to manage multiple competing priorities and tasks effectively
Strong problem-solving and analytical skills
Comfortable and productive working within aggressive schedules
US Citizen or Permanent Resident
Must be proficient using Microsoft Office products including Word, Power Point, Excel and Outlook.
Must possess both outstanding written and oral communication skills, team skills a must
3.0 GPA or above

About this company
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Ferguson is a diverse wholesale distributor with operations spanning multiple business groups. The company is ranked by trade publications...