Customer Service Representative (Teller)
Enterprise Bank and Trust Company - Chelmsford, MA

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Seeking to hire a part time individual for our Drum Hill branch who will exceed customer expectations and support branch growth goals by servicing customers efficiently and accurately. In this role, the Customer Service Representative is expected to recognize opportunities for product and service referrals when interacting with customers. Responsibilities include assisting customers with deposits, withdrawals, the purchase of treasurer’s checks, money orders, travelers’ checks and savings bonds, balancing a cash drawer and/or ATM transactions on a daily basis with minimal errors. In addition, must strive to achieve referral goals, resolve customer issues with little guidance and consistently complete transactions with minimal errors.

Requirements: Minimum of one year of customer service/teller experience preferred but willing to train an individual who is flexible, willing to learn, and has had prior customer service and cash handling experience. Applicants must be able to work as a team player, punctual in arrival, and comfortable using computers and have experience utilizing e-mail applications and/or teller/banking software. High School diploma or GED required. Anticipated work schedule is Monday 8-4:15, Thursday 9-6:30 and Saturday 8:30-12:45