Patient Representative I - PD ED Admitting
Community Medical Centers - Fresno, CA

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Interviews patients in person or by phone to obtain correct demographic, guarantor, and financial information to perform a registration or admission. Determines appropriate insurance codes, financial classes, guarantors needed for billing purposes. Verify's insurance benefits through on-line verification system, insurance web-site or calls insurance company. Collects payments, insurance co-pay, and deductibles refer self pays to financial counselors. Verifies referrals and /or pre-certification requirements. Documents all information in data systems. Answers telephone inquires and maintains guest relations by providing requested information to families, hospital departments and medical staff.

EXPERIENCE AND EDUCATION

MINIMUM REQUIRED: High school diploma/GED. Data entry experience. Successful completion of Medical Terminology class. Must be able to provide evidence of successful completion from a recognized institution of learning.

PREFERRED: Typing speed of 45 WPM. Associates Degree. Three years experience in a hospital setting. Knowledge of insurance billing procedures and basic collection skills including but not limited to, practices and procedures normally acquired through experience in a hospital business office. Bilingual Spanish preferred.

LICENSES/CERTIFICATIONS

MINIMUM REQUIRED:

PREFERRED:

Community Medical Centers - 23 months ago - save job - copy to clipboard
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