Practice Intelligence Project Manager II
IDEXX Laboratories - Eau Claire, WI

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Practice Intelligence Project Manager II - 10114601-20130208


IDEXX Laboratories, Inc , – is currently hiring for a Practice Intelligence Project Manager II.

SCOPE: The Practice Intelligence Project Manager II will have a unique opportunity to shape the future of IDEXX’s Practice Intelligence business in veterinary care and will be a core member of the Practice Intelligence team, a vibrant and committed group of entrepreneurial leaders paving the path for IDEXX in the commercial data space specifically with oversight of successful execution of our third party campaigns & programs for major Pharmaceutical Companies, relationship and partnership management and the commercialization of Practice Intelligence’s newly developed Syndicated Data products.

IDEXX Practice Intelligence is poised to be the leading commercial data provider in the veterinary space for third party partners and veterinary clinic needs. In particular, Practice Intelligence has been driving the vet to pet owner campaign and program space for 10+ years as the industry leader and is focused to build the same industry leading position with new Syndicated Data and Outcomes Research products.

Building on this tremendous foundation, IDEXX has made a visible and sustained commitment in Practice Intelligence resources and R&D spend. This is built on a clear focus to develop new Data products in collaboration with an exceptionally strong R&D team, and successfully delivering them and to support and drive commercial success.

The Practice Intelligence Project Manager will work closely with the Practice Intelligence Sr. Manager to facilitate incremental business acquisition and the Project Manager will work closely with our Data Operations Manager to coordinate execution of data product deliverables.

This position will either be located in Westbrook, ME or Eau Claire, WI.

JOB SUMMARY: Provide leadership on internal business-oriented projects or programs from initiation through delivery. Business-oriented projects or programs may include computer systems or software as part of the process or solution. Creates project plans, gathers resources, and implements projects. Manages project milestones and resources and is accountable for successful project delivery. Coordinates activities and ensures effective communication within project team. Tracks project schedules, reports on progress and takes corrective action as needed.


Manages internal business-oriented projects and programs. Manages entire project lifecycle from sizing and scoping project to implementation, closure and handoff to support, ensuring successful project completion and customer satisfaction.
Builds project plans, including necessary deliverables and schedules. Ensures project plans meet strategic objectives of the business. Ensures project plan compliance and that documentation meets regulatory requirements.
Facilitates project scoping, ensuring that issues are raised, necessary input is obtained and project work is outlined. Obtains scope approvals as required. Manages and obtains approval for any scope changes after initial approval.
Coordinates with various business areas to staff projects based on project requirements. Ensures project teams have necessary skills and experience to complete projects successfully.
Manages project stakeholders, including core team, steering committees, vendors and others as applicable. Coordinates activities and ensures effective communication within project team. Leads meetings and participant communications to drive decisions and action items. Provides for effective escalation and resolution of issues and concerns.

Manages project budgets, ensuring expenses stay within guidelines. Justifies and obtains approvals for any changes to budgets.
Provides regular reports and project status updates to management, stakeholders and others. Highlights successes, concerns, milestones, resolved issues and other important information. Document process standards as required.
May directly manage staff, assign work, monitor activities, evaluate performance and manage escalated/critical issues. Administer employment actions, provide coaching and guidance to staff and promote staff training and development. Support the development of department budget, policies and procedures.
Performs other duties as assigned.

Adheres to and models the IDEXX Purpose & Guiding Principles.

Bachelor’s degree or equivalent combination of related education and experience.
Project management certification preferred.
4+ years of project management and related business experience.
Proven track record of success on less complex projects.
Strong project management skills with knowledge in use of portfolio and project management tools.
Ability to lead multi-disciplinary and cross-functional teams.
Ability to lead and motivate others to apply problem-solving skills and techniques.
Strong knowledge and understanding of business needs, with ability to establish and maintain high level of customer trust and confidence.
General business understanding, including planning activities.
Excellent verbal and written communications skills; ability to present and explain information in a way that establishes rapport, persuades others and gains understanding.
Demonstrated ability to lead without authority.
Strong teamwork and interpersonal skills with all employees.
Expertise in setting and managing customer expectations.
Ability to perform root-cause analysis and problem resolution preferred.
IDEXX is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services. IDEXX products enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency and to build more economically successful practices. IDEXX is also a worldwide leader in providing diagnostic tests and information for the production animal industry and tests for the quality and safety of water and milk. Headquartered in Maine, IDEXX Laboratories employs over 5,100 people and offers products to customers in over 100 countries.

IDEXX attracts, rewards and inspires exceptionally talented and motivated people who are eager to participate in two of the most important technological revolutions of our time—biotechnology and information technology.

We offer outstanding opportunities for personal growth and success, and support excellence, world-class standards, and continuous improvement.

At IDEXX, we reward leadership initiative and excellence. Benefits include:
· Health Insurance
· Dental Insurance
· 401(k) Plan
· Vacation Time
· Sick Days
· Paid Holidays
· Life Insurance/AD&D
· Dependent Life Insurance
· Short- and Long-Term Disability Programs
· Flexible Spending Accounts (Medical and Dependent)
· Employee Referral Award Program
· Employee Assistance Program
· Employee Stock Purchase Plan
· Personal Growth Leave
· Bonus Plan
If you are looking for a challenging work environment that unleashes creativity and energy, is refreshingly honest and comfortably casual, and offers opportunities for unmatched personal growth, we want to hear from you!
About the area: Portland, Maine recently ranked number 6 on Forbes magazine’s list of America’s Best Cities for Young Professionals, was ranked by Bloomberg Businessweek as one of the best places to raise kids, was listed by as one of America’s Best Hipster Neighborhoods, was named the Foodiest city in the US by Bonapppetit magazine, was ranked by as having one of the healthiest and most affordable housing markets, made the top 10 list of healthiest cities for women by Women’s Health Magazine, and has recently been nominated for “Best Town Ever” by Outside Magazine; the magazine chooses its top 10 places to live based on a balance of great culture, breathtaking scenery, reasonable home prices, low-stress living, and, of course, easy access to the outdoors.

No unsolicited Employment Agency resumes are accepted.


Job - General Management
Primary Location - Americas-United States-Maine-Westbrook ME
Organization - Marketing Management - 30001864
Schedule - Full-time
Overtime Status - Exempt
Job Posting - Mar 26, 2013, 2:48:33 PM

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IDEXX Laboratories, Inc. (NASDAQ: IDXX) is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a...