WORKSTATION ANALYST-ASSOC
Geisinger Health System - Bloomsburg, PA

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LOCATION

: Geisinger Office Building II N WORK SCHEDULE

: Days WORK TYPE

: Full Time

Starting with job offers dated February 1, 2012 and after, Geisinger Health System will no longer hire applicants who use tobacco products, including cigarettes, cigars and chewing or smokeless tobacco. Applicants will be screened for nicotine as part of the pre-employment physical process. Nicotine will be part of the urine drug screen. Applicants who test positive for nicotine will not be offered employment. Applicants who test positive may re-apply for jobs with Geisinger in six months.

JOB SUMMARY:

Takes ownership of all PCs and peripheral devices in their assigned area, and provide users with excellent customer service. Works closely with desktop services and applications analysts to ensure workstations and peripherals are functioning properly with all installed applications. Assists other Workstation Analysts in team efforts as needed, and act as backup for fellow Workstation Analysts on the team. Constantly updates and keeps current inventory of PCs and peripherals in assigned area. Continuously seeks to improve and strengthen technical and interpersonal skills.

Performs duties to support the goals and objectives of the Geisinger Health System in its efforts to provide quality patient care and patient satisfaction.

Receives general supervision from the Director, Program Director or management designate.

SKILLS AND ABILITIES:

Demonstrates ability to organize daily tasks and work independently with minimal supervision required.

Must be customer service oriented with a courteous and pleasant demeanor and possess excellent interpersonal skills.

Demonstrates familiarity with Microsoft OS, Citrix, and microcomputer communication software preferred.

Demonstrated ability to work on personal computers and peripherals in a complex and
integrated network environment.

Demonstrated ability to troubleshoot problems in stressful conditions.

EDUCATION AND/OR EXPERIENCE:

Bachelor of Science, associate degree or technical diploma in the field of computer or information science, or a minimum of two years of fulltime work experience in a workstation support role required.

Experience supporting microcomputer workstations in a WAN/LAN environment required.

Installation and support of microcomputer-based applications and host-based application client software in a network environment required.

Experience with clinical applications in a medical/clinical setting is a plus.

WORKING CONDITIONS/PHYSICAL DEMANDS:

Work is typically performed in an office environment. Moving equipment that may exceed 50 lbs is involved.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

GEISINGER HEALTH SYSTEM

Geisinger Health System serves nearly 3 million people in Northeastern and Central Pennsylvania and has been nationally recognized for innovative practices and quality care. A mature electronic health record connects a comprehensive network of 4 hospitals, 38 community practice sites and more than 900 Geisinger primary and specialty care physicians.

As a not-for-profit, integrated-delivery health system, Geisinger is a national model of physician-led healthcare delivery. Geisinger is a leading-edge teaching institution with nearly 40 accredited residency and fellowship programs. Geisinger performs cutting-edge laboratory research at The Sigfried and JanetWeisCenter for Research.

The fourth annual Truven Health Analytics (formerly Thomson Reuters) 15 Top Health Systems study ranks Geisinger as one of the top 15 health systems in the United States. Geisinger was also recently named to the Becker’s Hospital Review “100 Best Places to Work in Healthcare” list for 2011.

Geisinger offers a competitive compensation package beginning day one of hire including comprehensive medical and retirement program benefits, domestic partner benefits, and more.

** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer

Women and Minorities are Encouraged to Apply

About this company
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Geisinger Health System provides health care to a large portion of the Keystone State. The health care system serves more than 2.6 million...