Business Operations Associate, HR Leadership Council
Corporate Executive Board 3.462 reviews - Arlington, VA

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(NYSE: CEB) is the leading member-based advisory company. By combining the best practices of thousands of member companies with our advanced research methodologies and human capital analytics, we equip senior leaders and their teams with insight and actionable solutions to transform operations. This distinctive approach, pioneered by CEB, enables executives to harness peer perspectives and tap into breakthrough innovation without costly consulting or reinvention. The CEB member network includes more than 16,000 executives and the majority of top companies globally.

Job Description

Associates play a critical role and occupy positions in many practice areas across the firm. They support their research/product teams and perform department specific duties, such as communication with external clients, premium services administration, Sales and Service support, dashboard metrics reporting, editing, meeting planning and administrative support. Associates have the opportunity to develop basic business skills and acquire a broad understanding of the firm.

Responsibilities include, but are not limited to:
Providing research support and results tracking & analysis on a variety of projects

Serving as the administrator for several premium service products

Managing follow-up to members using scripted templates

Scheduling research calls and/or meetings

Updating web-site to accommodate upcoming or newly released items

Updating internal research documents to make them HRLC client-friendly

Sending out Marketing Campaigns to members and prospects for research/product team needs

Playing a key role in internal events planning and member teleconference logistics

Responding to inbound requests for information on products and scheduling introductory conversations

Working with management to maintain work plans, coordinate team checkpoint meetings, and provide appropriate reminders and follow-ups

Tracking internal budgets against plans and reporting any surplus or shortage against plans

Serve as liaison between HRLC and internal support departments

Providing administrative support to management to include travel arrangements and expense reimbursement


A successful candidate will possess:
A Bachelor's Degree

Superior organization and prioritization skills

At least 1 year of work experience

Desire to contribute meaningfully to the team and develop new skills

Strong work ethic and willingness to take ownership for wide-ranging responsibilities ''CEB-quality'' commitment to, and enjoyment of, client service

The ability to be quick and adaptive

Results-oriented with an eye toward getting the details right

Persistence, resourcefulness, drive and ability to work proactively with a team, or individually

Strong communication skills, both verbal and written

Excellent interpersonal skills, flexibility to accommodate different situations and temperaments

Exposure to and interest in data analytics; experience with Excel

For more information on other exciting opportunities, please visit our



CEB is an Equal Opportunity Employer.


Junior - Level Roles

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About this company
3.462 reviews
CEB is a best practice insight and technology company. We have a unique view into what matters—and what works—when driving corporate...