Field Services
Ericsson - Helena, MT

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Ericsson Overview:
Ericsson is a world’s leading provider of communications technology and services. Our offerings include services, consulting, software and infrastructure within Information and Communications Technology for telecom operators and other industries. Today, more than 40 percent of the world’s mobile traffic goes through Ericsson networks in over 180 countries, and we support customers’ networks servicing more than 2.5 billion subscribers. Using innovation to empower people, business and community, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions to help shape a more sustainable world.

We are truly a global company, operating across borders in over 180 countries, offering a diverse, performance-driven culture and an innovative and engaging environment where employees enhance their potential everyday. They share a passion to win and a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning and growth opportunities that allow you to acquire the knowledge and skills necessary to reach your career goals.

We welcome the opportunity to meet you!

Job Summary:
This Job Role is responsible for the coordination, management and execution of Field Services activities supporting other Service Function (SF) in Operations and Engineering when in-site activities must be performed, to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

Responsibilities and Tasks:
Corrective Maintenance Execution
Site Facility Management
Site Information Management
Third party supervision
Service Activation/Deactivation – On-site
Preventive Maintenance Execution
Spare part handling
Physical Site Access Management
Work order Management
Core Competences

Knowledge of Managed Service Telecom Operations Practice
Presentation & Communication skills
Knowledge sharing
Problem Solving & strategic thinking
Ericsson Knowledge
Language skills
Minimum Qualification and Experience Requirements

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Ericsson - 2 years ago - save job
About this company
571 reviews
Ericsson is the driving force behind the Networked Society and is a world leader in communications technology and services. Our long-term...