Technical Support Analyst
Fugro Chance Inc. - Lafayette, LA

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Information Technology Services

position

Are you an adventurous person, who is excited by technology-based problem solving, and looking for a rewarding career?

DUTIES/RESPONSIBILITIES : Participate as team member in IT Services administration, networking, SANs, virtualization, telecommunications and desktop deployments/support.
  • Perform imaging, re-imaging, configuration, set-up and implementation of incremental improvements to PC “pushes”.
  • Promptly initiate Service Desk tickets and resolve tickets assigned.
  • Participate on technical support team responsible Data Center functions as well as PC and smartphone hardware and software support.
  • Develop procedures and documentation for handling frequently encountered issues and improving reliability and availability of key Data Center infrastructure components.
  • Consult with and support end user departments in use of hardware and software; Assist in the implementation of the Systems plan.

position requirements

EDUCATION/EXPERIENCE : BS in Computer Science, BSAT, Computer Engineering or equivalent experience. 4 -6+ years practical experience in Data Center service management and administration tasks. PC hardware and software deployment and support required.
  • Experience with Windows Server 2008 R2 and Windows 7 environments essential.
  • Prior experience with MS Office 2010, Net App SANs, VMware vSphere 5 and Cisco infrastructure (voice and data) administration advantageous.
  • Strong oral communication skills and experience in technical documentation writing desirable.
Note: This is not an entry level position.

US work authorization required. Sponsorship not available.

EEO/M/F/D/V

what we offer

We offer a full benefits package with this position.

Further information

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Fugro - 22 months ago - save job