PHARMACY TECHNICIAN
KEYCENTRIX, LLC - Wichita, KS

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KeyCentrix, LLC, a leader in software development for the pharmacy industry, has an opening for an Installer/Trainer. Must possess 3 years pharmacy experience, excellent verbal, written, and troubleshooting skills. Experience with Microsoft networks and computer hardware preferred. For consideration, please submit resume to hr@keycentrix.com.

Responsibilities include:
  • Support customer in the use of KeyCentrix products
  • Troubleshoot and resolve product issues reported by customer
  • Drive customer loyalty through actionable advice and articulate product knowledge
  • Maintain expert knowledge of all KeyCentrix products
  • Track all customer interactions completely and accurately
  • Identify opportunities to improve customer care operational efficiencies
  • Ensure clear, prompt and efficient communication regarding customer requests and issues to appropriate team members
  • Ensure all products are installed in a timely manner, meet the requirements set forth by the customer and Keycentrix and ensure customers receive effective training
  • Continually identify and improve the training methodologies for Keycentrix
  • Successfully migrate customers from Sales to customer Care.
Source - Wichita Eagle
Qualifications
  • A minimum of 3 year pharmacy technician experience (required)
  • Experience in Microsoft Office
  • Proficient with computers and technology
  • Experience in Microsoft Networks (preferred)
  • Experience in Microsoft Windows OS (preferred)

CareerBuilder - 3 years ago - save job